Reimbursement for purchase of footwear

[transporter03]

I'm currently having difficulty getting payment for the purchase of non royal mail footwear. I presented the receipt to my d.o.m . as I have done before only to have the claim refused . Apparently you now are supposed to get the uniform managers authorisation before you can go and purchase any footwear. Has anybody else had this problem ?. I don't want to let this go because I have bought a couple of pairs of shoes in the past 12 months knowing I would not get paid . Any advice on this would be appreciated.

[spen]

I think your only allowed to claim for 2 pairs in a 12 month period

[FAB]

You now need either a letter from your doctor or podiatrist. I am having the same issue. Had the payment for over two years without issue. Now they need this letter. The last time I approached my doctor for a letter he said it would cost £20!

[aiden01]

I'm currently having difficulty getting payment for the purchase of non royal mail footwear. I presented the receipt to my d.o.m . as I have done before only to have the claim refused . Apparently you now are supposed to get the uniform managers authorisation before you can go and purchase any footwear. Has anybody else had this problem ?. I don't want to let this go because I have bought a couple of pairs of shoes in the past 12 months knowing I would not get paid . Any advice on this would be appreciated.

You can only get the uniform managers authorisation after you have already bought and given your line manager your receipt.. think your dom is just being lazy an not interested in helping you. all info on this subject is in downloads section.

[aiden01]

Been getting the payment just under 4years now an never had a problem also it is now £34.

[number one]

Your DOM is not submitting the claim correctly. Tell them to sort it out

[stodgy88]

I was told I needed doctors note,and duly got one ,and got paid, told by line manager,the note had to be renewed after 3 years,not sure if that is really the case or not.

[261184]

I recently got paid for some footwear. Always used to pay for my own but when the DOM chased me up for a Dr’s note I thought right they’re gonna have to pay now.As quoted by another I think it’s up to £34...

[rogersh]

I'm currently having difficulty getting payment for the purchase of non royal mail footwear. I presented the receipt to my d.o.m . as I have done before only to have the claim refused . Apparently you now are supposed to get the uniform managers authorisation before you can go and purchase any footwear. Has anybody else had this problem ?. I don't want to let this go because I have bought a couple of pairs of shoes in the past 12 months knowing I would not get paid . Any advice on this would be appreciated.

The flow chart link mentions The Print and Uniform Manager reviews evidence and makes a decision.


LTB 086/19 – Royal Mail Footwear Reimbursement Policy (due to Medical/Health Reasons) and Reimbursement Arrangements for Individuals Covered Under the Equality Act
No. 086/2019

6th February 2019

Royal Mail Footwear Reimbursement Policy (due to Medical/Health Reasons) and Reimbursement Arrangements for Individuals Covered Under the Equality Act

Dear Colleagues,

For some time now and as part of the Outdoor Department’s ongoing talks with Royal Mail on general uniform matters, representation has been made on the need to increase the limit of £30 linked to the Footwear Reimbursement Policy.

As a result of this representation, Royal Mail agreed to increase the limit under the Footwear Reimbursement Policy to £34, and whilst this increase falls well short of the CWU’s aspirations and the actual costs faced by members who for medical/health reasons are unable to wear Royal Mail issued footwear, it is nonetheless an actual increase of some 13 percent to the current reimbursement level. Equally, this increase in the level reflects the average costs to the company of non-safety footwear.

The updated Royal Mail Footwear Reimbursement process which set out the arrangements to be followed, is attached for the assistance of Branches and Representatives. It should also be noted that under the process, the company will pay any reasonable costs incurred by members in relation to providing the necessary medical supporting evidence, such as a GP, podiatrist or chiropodist letter.

Whilst the actual increase for footwear reimbursement was agreed back in October last year and was applied from that date in terms of individual applications made, there has been a delay in this development being formally reported to Branches due to further clarification sought by the Department in respect to Royal Mail policy on footwear reimbursement for members who are covered by the Equality Act, and the arrangements to be followed. This has now been given by the company and confirms that in the case of individuals covered under the Equality Act (and who therefore require a reasonable adjustment under the legislation) and have specialist footwear requirements (which could include any required footwear insoles), then the company will meet the full costs in respect to footwear reimbursement and above the £34 level set out in the Footwear Reimbursement Process.

In cases involving members covered by the Equality Act, applications on footwear reimbursement should be made via their local manager who can arrange for these to be purchased via the Royal Mail Disability Helpline. Again, and as with the Footwear Reimbursement process, members would be required to provide the necessary medical supporting evidence, with any reasonable costs incurred due to this being met by Royal Mail.

In the case of reported difficulties raised by members linked to the Footwear Reimbursement process, Branches and Representatives are advised to email the Royal Mail Uniform Team at: uniform@royalmail.com.

In the case of reported difficulties raised by members linked to the footwear purchase or reimbursement under the Equality Act, Branches and Representatives are advised to contact Royal Mail’s Disability Helpline on: 0800 0286142 (to arrange for a sign or language interpreter, call: 01142 414731).

As set out above, whilst the increase in the level of the Footwear Reimbursement Policy does not meet the CWU aspirations it does nonetheless mark an overall increase against the backdrop of years of no movement. It is therefore hoped that this limited increase is welcomed by Branches, Representatives and members alike in addition to the further clarification set out in relation to members covered under the Equality Act.

Any enquires in relation to this LTB should be directed to the Outdoor Department, reference 500, email address: outdoorsecretary@cwu.org.

Yours sincerely,
Mark Baulch
CWU Assistant Secretary

LTB 086.19 – Royal Mail Footwear Reimbursement Policy (due to Medical_Health Reasons) and Reimbursement Arrangements for Individuals Covered Under the Equality Act

Footwear Reimbursement Flowchart

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[peshwaarinaan]

I need to submit a claim but the last time I claimed a year ago it took them 3 months to pay out!!!!!

[aiden01]

I need to submit a claim but the last time I claimed a year ago it took them 3 months to pay out!!!!!

Should take no more than 2weeks to be paid.

[Yamr1]

Can it be normal black trainers or is there a criteria etc for certain foot wear

[aiden01]

Can it be normal black trainers or is there a criteria etc for certain foot wear

Not sure about delivery but most staff in mc wear all different colours and kind of trainers.

[twoloops]

If you claim for shoes can you still order your allocation from royal mail?

[Hitcher]

Can it be normal black trainers or is there a criteria etc for certain foot wear

Black, lace ups.