Equality and Fairness Policy VERSION 16 NOVEMBER 2012
Acceptable behaviour
Talking to employees about their performance
Providing constructive feedback
Asking an employee to carry out a task in the workplace
Providing a constructive opinion when asked
Taking appropriate action as per the Conduct Policy, the Performance Management Policy or the Improving Performance Policy
As a few of colleagues have been singled out by management recently for "alleged underperformance" I have searched on here for the Performance Management Policy without success.
Is it only available by requesting management via Policy and Information Site on PSP. ?
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Performance Management Policy
-
rogersh
- MAIL CENTRES/PROCESSING
- Posts: 1374
- Joined: 26 Oct 2011, 11:31
- Gender: Male
-
midegarelu
- EX ROYAL MAIL
- Posts: 414
- Joined: 12 Sep 2009, 07:09
- Gender: Male
- Location: somewhere over the rainbow
Performance Management Policy
Boos - You're not working hard enough.
Me - I'm working to the best of my ability.
Boss - I expected better.
Me - Sorry boss my ability obviously don't match your expectations.
Boss - Perhaps we had better discuss this in the Office.
Me - Better invite the Rep and bring along the Performance Policy along with the Equality Policy.

Me - I'm working to the best of my ability.
Boss - I expected better.
Me - Sorry boss my ability obviously don't match your expectations.
Boss - Perhaps we had better discuss this in the Office.
Me - Better invite the Rep and bring along the Performance Policy along with the Equality Policy.
"We employ you so we can sack you"
-
rogersh
- MAIL CENTRES/PROCESSING
- Posts: 1374
- Joined: 26 Oct 2011, 11:31
- Gender: Male
Performance Management Policy
This is sequence of events that happened on Fridaymidegarelu wrote:Boos - You're not working hard enough.
Me - I'm working to the best of my ability.
Boss - I expected better.
Me - Sorry boss my ability obviously don't match your expectations.
Boss - Perhaps we had better discuss this in the Office.
Me - Better invite the Rep and bring along the Performance Policy along with the Equality Policy.
![]()
WAM sends male colleague (processing seg)to see shift manager re alleged underperformance
Male colleague returns & says shift manager said "I have nothing to say to you"!
5 mins later;
Acting manager escorts female colleague from the same seg & sends her to the office to see the shift manager.
She returned to say she was told by the shift manager she was talking too much & not sorting to standard expected. ...she then broke down in tears.
A manager has the right to discuss performance with an employee . But this is blatant inequality of staff treatment & I believe the approach is questionable in singling out employees at their work station in front of others to deliberately humiliate.
-
cobrakai
- MAIL CENTRES/PROCESSING
- Posts: 320
- Joined: 13 Dec 2007, 17:17
Performance Management Policy
A good few years ago this happened in my office where a female co worker was berated in front of everybody else and reduced to tears. To cut a long story short she still works there, the manager dosent.There is no agreed sorting standard at RM choose what management claim.
-
rogersh
- MAIL CENTRES/PROCESSING
- Posts: 1374
- Joined: 26 Oct 2011, 11:31
- Gender: Male
Performance Management Policy
Thanks for response . I have sent details to HR & requested a copy of the performance management policy mentioned in the Equality & Fairness Policy, Which states;cobrakai wrote:A good few years ago this happened in my office where a female co worker was berated in front of everybody else and reduced to tears. To cut a long story short she still works there, the manager dosent.There is no agreed sorting standard at RM choose what management claim.
What to do if you have a complaint or concern
Don’t keep it to yourself It is in everyone’s interest for employees to raise concerns they have about their treatment or the treatment of others at work. Concerns should ideally be raised with their manager first.