Hmmmmm

scoobydo79 · Post by **scoobydo79** » 22 Dec 2016, 16:54

A posty today was telling Me He delivered a packet to a woman and the woman told Him the sender had told Her to enter damaged on His PDA.Item sent as recorded by all accounts and cost about a fiver

.Posty refused to let Her as clearly not damaged.

Jpro747 · Post by **Jpro747** » 22 Dec 2016, 17:27

He should have clicked Not Delivered - Refused on the PDA. As far as I know there is no 'Damaged' option.

Postie45 · Post by **Postie45** » 22 Dec 2016, 17:28

if the recipient signs for the item does that mean it cant be claimed as damaged ?

wannabeek · Post by **wannabeek** » 22 Dec 2016, 17:42

No. I used to deal with this in days pre-RM when I was once an eBay trader. Signing for the item does not mean that it is in good condition, just that you have received it. Any damage (or missing elements) can be dealt with after the item is received, opened and inspected. The postie is long gone by then.

I once refused to stand and wait while a fella opened a special and counted the banknotes inside. I just said that it made no difference to any claim whether I was standing there or not.

crazyshrew · Post by **crazyshrew** » 22 Dec 2016, 17:44

Postie45 wrote:if the recipient signs for the item does that mean it cant be claimed as damaged ?

Not necessarily, the contents could be destroyed with no visible sign on the packaging.
I once had some glass coffee mugs to deliver that when subjected to just enough force you could hear were clearly in more pieces than they should be but the box was in perfect condition. I could have easily just had the recipient sign and hand it over carefully before doing a runner; but did explain, demonstrate, and allow her the opportunity to refuse, which she did

datasaint · Post by **datasaint** » 22 Dec 2016, 18:09

This is some sort of folk-lore from the early days of internet shopping whereby if you couldn't inspect goods at the door you sign damaged to cover yourself in the event of an issue.

telithowitis · Post by **telithowitis** » 22 Dec 2016, 18:48

I think they should write "not inspected" rather than damaged, that would cover them no problem.

wookie · Post by **wookie** » 22 Dec 2016, 19:15

Refused on the pda. Then he is in the clear.

scoobydo79 · Post by **scoobydo79** » 22 Dec 2016, 20:33

norm wrote:This is some sort of folk-lore from the early days of internet shopping whereby if you couldn't inspect goods at the door you sign damaged to cover yourself in the event of an issue.

Ahh Yes Norm. This is a possibility.

. We were trying to figure it out . It looked like the sender was going to claim rather than the recipient though.Odly enough the woman was going to do what the sender told Her but the posty was having none of it.!!!I think the posty is going to report it to a DOM. There is some thing fishy going on here though.

Chewster · Post by **Chewster** » 23 Dec 2016, 18:58

I'd be having none of it either, 9 times out of 10 it's the sender's fault for inadequate packaging. I once delivered bottles of whisky that had just been wrapped in bubble wrap and a plastic bag...needless to say they were actually bags of whisky with complimentary glass shards by the time they got to my DO.