failure

rocketman · Post by **rocketman** » 22 Oct 2007, 09:30

my dom has pulled me up for "failure to follow correct delivery procedures" i put a packet through a womans window and she says her blinds were broken by it , i told him i done it and apologised to the lady, now i dont have a problem with him disciplining me but he wants to do it on my day off surely this isnt right ?

HootyMacBoob · Post by **HootyMacBoob** » 22 Oct 2007, 10:23

Tell him your not prepared to come in on your day of and mind take a rep in with you an apology to the customer should be enough.

rocketman · Post by **rocketman** » 22 Oct 2007, 10:29

i thought an apology would be enough too , you dont think it has anything to do with the fact i was the only one on strike at my office! hes seems hellbent on shafting me and doing the worst he can to me! no rep at my office btw

Captain Scarlet · Post by **Captain Scarlet** » 22 Oct 2007, 11:23

If you don,t have a rep take in a friend(thats if you have any,being the only one on strike) or ask for a rep from a local office to come along, failing that tell him you will contact your Area rep to come along, but if you can keep a diary of all the hassle he is causing you, has caused then you can nail him for harassment. Hope that helps but if customer is happy with a sorry then that should be it... WORTH WATCHING HIM IN FUTURE...

Post by **mailjock** » 22 Oct 2007, 11:38

I don't really think a sorry is enough - if procedures had been followed then this wouldn't have happened. When are we going to learn to start working to procedure so the packet would have been 39'd and returned to the office and its up to customer what to do next - no breach of procedure, no prospect of disciplianary action and no claim for the cost of the broken blinds - follow procedure - it really is that simple.

rocketman · Post by **rocketman** » 22 Oct 2007, 11:41

mailjock wrote:I don't really think a sorry is enough - if procedures had been followed then this wouldn't have happened. When are we going to learn to start working to procedure so the packet would have been 39'd and returned to the office and its up to customer what to do next - no breach of procedure, no prospect of disciplianary action and no claim for the cost of the broken blinds - follow procedure - it really is that simple.

as long as he follows procedures as well then and treats me the same as others in the office

robd · Post by **robd** » 22 Oct 2007, 11:49

We had a very similiar thing happen in our office,i can't go into too much
detail,but an item of customers property was damaged and was replaced
at cost to us through first line fix money,the person received an apology
from both the postperson and delivery manager,and that was the end of the
matter!

kwikpost · Post by **kwikpost** » 22 Oct 2007, 14:31

rocketman wrote:my dom has pulled me up for "failure to follow correct delivery procedures" i put a packet through a womans window and she says her blinds were broken by it , i told him i done it and apologised to the lady, now i dont have a problem with him disciplining me but he wants to do it on my day off surely this isnt right ?

inform him that discimination comes in many shapes and you feel you`r being singled out.. then notify your area rep..

rocketman · Post by **rocketman** » 22 Oct 2007, 15:10

apparently i have to have exceptional curcimstances as to why i cant go in on my day off

rocketman · Post by **rocketman** » 23 Jan 2008, 11:28

well going in on friday full time offical says i may get the sack

scottyb · Post by **scottyb** » 23 Jan 2008, 13:17

you dont need f,a to tell him you are not going in on your day off, as for getting the sack ring your branch tell them whats going on.

rocketman · Post by **rocketman** » 23 Jan 2008, 13:22

got the day of thing sorted cheers working this friday any way
i have the branch offical going in with me
never been off sick and never been late or done anything wrong in 2 years
sacking seems a bit harsh

Post by **TrueBlueTerrier** » 23 Jan 2008, 13:29

rocketman wrote:got the day of thing sorted cheers working this friday any way
i have the branch offical going in with me
never been off sick and never been late or done anything wrong in 2 years
sacking seems a bit harsh

Your right it would be. IMO dismissal should be the last resort and worst I would have expected if you have a clean record is a 2 year serious warning. However, the point of RM seeming to want to get rid of people has to be taken into account.

Have you decided what to do if they do sack you. Will you go unfair dismissal etc.

I wish you the best of luck and I am sure you will have the support in spirit of RMC.

scottyb · Post by **scottyb** » 23 Jan 2008, 13:29

to right it does but at least you got someone from the branch to go in with you.
why not become the rep for your office if you havent got one seems like you are a target anyway...

rocketman · Post by **rocketman** » 23 Jan 2008, 13:40

TrueBlueTerrier wrote:
rocketman wrote:got the day of thing sorted cheers working this friday any way
i have the branch offical going in with me
never been off sick and never been late or done anything wrong in 2 years
sacking seems a bit harsh
Your right it would be. IMO dismissal should be the last resort and worst I would have expected if you have a clean record is a 2 year serious warning. However, the point of RM seeming to want to get rid of people has to be taken into account.

Have you decided what to do if they do sack you. Will you go unfair dismissal etc.

I wish you the best of luck and I am sure you will have the support in spirit of RMC.

i will fight them all the way i do like my job

ROYALMAILCHAT

failure

failure

Follow procedure

Re: Follow procedure

Re: failure