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PDA network issues

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

PDA network issues

Post by eastie »

Today our DOM was pulling his hair out as our whole office couldn't scan anything on our PDA's
if we did it just froze. everyone was writing down numbers
Anyone else have this problem and its not the 1st time
Spedley
Posts: 1209
Joined: 16 Jul 2007, 17:32
Location: Warwickshire

PDA network issues

Post by Spedley »

Had issues yesterday but resolved itself after an hour.
Zicomurphy
Posts: 578
Joined: 24 Oct 2014, 06:40
Gender: Male

PDA network issues

Post by Zicomurphy »

No problems scanning but big problems connecting to the network. Had 37 items left on my pda when I got back to the office and got told most people who had returned had the same problem. Only started using the new ones in our office last week after it had been put back about a month because of network issues.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12189
Joined: 12 Nov 2008, 17:03
Gender: Male

PDA network issues

Post by SpacePhoenix »

Android OS gets a big update this month so maybe the PDAs were receiving the updates for Android
A2B
Posts: 2028
Joined: 25 Feb 2009, 19:34
Gender: Male

PDA network issues

Post by A2B »

SpacePhoenix wrote:Android OS gets a big update this month so maybe the PDAs were receiving the updates for Android
The PDA's run Android 4.4 which is 2 (soon to be 3 ) versions behind the current software, highly unlikely they will ever be updated as it will require to much tweaking of the custom installed software.
ScousePostie
Posts: 273
Joined: 29 Jan 2015, 12:26
Gender: Male

PDA network issues

Post by ScousePostie »

I had problems with the PDA yesterday, the PDA was holding scanned items. We have been told not to log off the PDA at the end of the day if it's still holding jobs. Apparently if the user logs off, the scanned packet data is wiped which means tracked items etc come up on the system as failures. This morning DOM asked me about a box collection had appeared on system as a failure. I told him I'd scanned it. Nothing more was said.

No problems today.
Decky Boy
Posts: 440
Joined: 22 May 2009, 10:00
Gender: Male

PDA network issues

Post by Decky Boy »

Looks like Royal Mail were promised the moon by EE but on arrival found there was no cheese ??? I hope there's a compensation package built into this multi-million deal... cause as a shareholder (and OPG) I ain't f****** happy :thumbdown