MRM.COM : Employee Survey : Acting on your feedback

[POSTMAN]

https://www.myroyalmail.com/news/2016/0 ... e-survey-0" onclick="window.open(this.href);return false;

Managers have now received unit and team level Engagement and Customer Focus Index scores from this year’s Employee Survey. These are two key measures from our annual Employee Survey. The company level Index scores will be announced at the end of May.

Our survey partner, Ipsos MORI is in the process of collating and analysing the full results for all teams. These will be available at the end of May, when our online reporting and action planning tool Archway, will also be available.

To help build our understanding of the results, regional and functional focus groups will be taking place with frontline colleagues. A workshop with colleagues and union representatives from across the business will then help shape the Royal Mail Group engagement plan with the areas of improvement we need to focus on.

Our head of culture change and engagement Rachel Blackett said: ‘Acting on the feedback from your people is the most important part of the Employee Survey process. Once the full team results are available, we would like every team to work together to develop their action plan to address the areas that matter most.’

[borgpicard]

And nothing will be done, if they dont like what they see, it will be all swept under the carpet, just like last year, only the paltry nice bit were spoken about, and then nothing more.

[worktotime]

https://www.myroyalmail.com/news/2016/0 ... e-survey-0

Managers have now received unit and team level Engagement and Customer Focus Index scores from this year’s Employee Survey. These are two key measures from our annual Employee Survey. The company level Index scores will be announced at the end of May.

Our survey partner, Ipsos MORI is in the process of collating and analysing the full results for all teams. These will be available at the end of May, when our online reporting and action planning tool Archway, will also be available.

To help build our understanding of the results, regional and functional focus groups will be taking place with frontline colleagues. A workshop with colleagues and union representatives from across the business will then help shape the Royal Mail Group engagement plan with the areas of improvement we need to focus on.

Our head of culture change and engagement Rachel Blackett said: ‘Acting on the feedback from your people is the most important part of the Employee Survey process. Once the full team results are available, we would like every team to work together to develop their action plan to address the areas that matter most.’

another load of bullshit then , everythings rosy in the garden, our office hasn't had a wtl for about 16 months or more .

[rubberbond]

You haven't missed much in the last 16 months,I can assure you.
Why on earth are we having jobs and hours cut left,right and centre ,yet they employ people in pointless roles such as this. No wonder we are in despair.

[pants123]

You haven't missed much in the last 16 months,I can assure you.
Why on earth are we having jobs and hours cut left,right and centre ,yet they employ people in pointless roles such as this. No wonder we are in despair.

Because the people running the business have no common sense at all.. and live in a fantasy world...

Academics are usually clueless people... about life..

[Pompey Boy]

I take it that the employee survey was for us only and not for guvnors? Their answers would have been interesting

[rubberbond]

You haven't missed much in the last 16 months,I can assure you.
Why on earth are we having jobs and hours cut left,right and centre ,yet they employ people in pointless roles such as this. No wonder we are in despair.

Because the people running the business have no common sense at all.. and live in a fantasy world...

Academics are usually clueless people... about life..

I think you meant ruining the business.