Or is it 'wilful delay'?
This situation has occurred in our office a few times lately with the Xmas pressure and deliveries at risk of overrunning into some guys SA collections times. Some managers seem to prefer us to take the whole round out and bring what we haven't managed to deliver back (mail usually as they want the parcels done as a priority, tracked/delivered scanned even higher priority).
Having looked at the cut off procedure it makes mention of having taken mail out you are expected to deliver it all. What happens in practice at your office in these circumstances?
Most of our rounds overrun most of the time, but the guys usually take the lot and complete with o/t docket, but there's never been a shortage of staff like we have at the moment and so we are having to dust off for us what is a seldom used procedure. Are we in danger of being sacked if we follow manager suggestions to bring back? On occasion there was no-one available when we got back to take the 'bring back' and deliver it, so it was left on the frame.
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Is bringing back mail Ok?
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jimmynailsalive
- EX ROYAL MAIL
- Posts: 305
- Joined: 28 Dec 2013, 13:36
- Gender: Male
Re: Is bringing back mail Ok?
I've always followed the advise on here and made sure I had my mate for the day with me when advising the lino and always offered to take it out and arrange a call at a time with an update but as I always re-iterate that there is no chance of it getting done, lino has always told me to leave what I can't do. Had a stand in lino once and he asked me to call him at 2pm and we had 6 loops left and 3 managers came out to complete them.
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k979aaa
- Posts: 12578
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- Location: THE NORTH
Re: Is bringing back mail Ok?
How can you foresee you can deliver it all anything can happen if you have tried to make contact and did not get a reply by said manager it is his/her fault not yours if you told them you would be struggling before you went out they don't have a leg to stand on. Just need a witness now and hope they don't get bought off by the corrupt managers but even then they get found out eventually so would not worry they will just cover it up unless you feel like a war with them and take it above their heads!redneck wrote:Or is it 'wilful delay'?
This situation has occurred in our office a few times lately with the Xmas pressure and deliveries at risk of overrunning into some guys SA collections times. Some managers seem to prefer us to take the whole round out and bring what we haven't managed to deliver back (mail usually as they want the parcels done as a priority, tracked/delivered scanned even higher priority).
Having looked at the cut off procedure it makes mention of having taken mail out you are expected to deliver it all. What happens in practice at your office in these circumstances?
Most of our rounds overrun most of the time, but the guys usually take the lot and complete with o/t docket, but there's never been a shortage of staff like we have at the moment and so we are having to dust off for us what is a seldom used procedure. Are we in danger of being sacked if we follow manager suggestions to bring back? On occasion there was no-one available when we got back to take the 'bring back' and deliver it, so it was left on the frame.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72727
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: Is bringing back mail Ok?
Make sure its an instruction not a suggestion then you'll be fine especially if you have a witness.redneck wrote:Are we in danger of being sacked if we follow manager suggestions to bring back?
If they say "I suggest ....... " confirm with them they are instructing you to do what they say. For instance:
Boss: I suggest you take it all, but bring back what you can't do at your finishing time.
You: So I am okay to bring back what I can't deliver and put it back in the frame.
or
You: SO I am ok to bring it back at my finishing time, but what if there are no managers available to hand it to.
That is make sure its an instruction and that they gave it to you, it'll be harder for them to weasel out of it.
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postslippete
- Posts: 4194
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Re: Is bringing back mail Ok?
Back in the prehistoric days when posties delivered just one bag of mail and often finished at 10am (when they were on pay till 12.30) the issues of wilful delay rarely occurred
But today, most posties simply can't make their times because of bigger rounds, more parcels, delivering specials, long and shorts etc etc. And it isn't just Xmas when posties feel the pressure but also during the leaner months when the company has scope for more lapsing. Thus, its not surprising that managers are trying every trick in the book to get posties to deliver all their mail rather than paying someone else to do the work. For example, when managers specifically tell postmen and women that they have not got cover and then expect their staff to take out everything and go over their time. Why can't they deliver it? Some managers are using subtle bullying tactics on posties (who because of wilful delay) hope that they won't cut off and bring back any mail on that day.
And the problem is commonplace. There is an over-running procedure but a lot of managers are finding ways around it, to goad staff into working past their time. So what you end up with are some staff that are busy doing battle with the manager to get some work taken off whilst others are busy loading the van up for a quick getaway (so that they don't finish too much past their time).
But today, most posties simply can't make their times because of bigger rounds, more parcels, delivering specials, long and shorts etc etc. And it isn't just Xmas when posties feel the pressure but also during the leaner months when the company has scope for more lapsing. Thus, its not surprising that managers are trying every trick in the book to get posties to deliver all their mail rather than paying someone else to do the work. For example, when managers specifically tell postmen and women that they have not got cover and then expect their staff to take out everything and go over their time. Why can't they deliver it? Some managers are using subtle bullying tactics on posties (who because of wilful delay) hope that they won't cut off and bring back any mail on that day.
And the problem is commonplace. There is an over-running procedure but a lot of managers are finding ways around it, to goad staff into working past their time. So what you end up with are some staff that are busy doing battle with the manager to get some work taken off whilst others are busy loading the van up for a quick getaway (so that they don't finish too much past their time).
On the face of it, shareholder value is the dumbest idea in the world.
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k979aaa
- Posts: 12578
- Joined: 03 Sep 2007, 19:14
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- Location: THE NORTH
Re: Is bringing back mail Ok?
I prefer to battle them even if I don't get any work took off me.postslippete wrote:Back in the prehistoric days when posties delivered just one bag of mail and often finished at 10am (when they were on pay till 12.30) the issues of wilful delay rarely occurred
But today, most posties simply can't make their times because of bigger rounds, more parcels, delivering specials, long and shorts etc etc. And it isn't just Xmas when posties feel the pressure but also during the leaner months when the company has scope for more lapsing. Thus, its not surprising that managers are trying every trick in the book to get posties to deliver all their mail rather than paying someone else to do the work. For example, when managers specifically tell postmen and women that they have not got cover and then expect their staff to take out everything and go over their time. Why can't they deliver it? Some managers are using subtle bullying tactics on posties (who because of wilful delay) hope that they won't cut off and bring back any mail on that day.
And the problem is commonplace. There is an over-running procedure but a lot of managers are finding ways around it, to goad staff into working past their time. So what you end up with are some staff that are busy doing battle with the manager to get some work taken off whilst others are busy loading the van up for a quick getaway (so that they don't finish too much past their time).