I have just been pulled on this, apparently one day last week a Special was not scanned but a P739 card was left by some one - not sure If it was me as I honestly don't remember writing one out for that address,
Customer has collected the item from the office since then however the lino would like to know what happened with one saying you may get the bulllet
I asked to see the P739 card but it has been thrown away
Its not intentional delay of mail, and its not gross misconduct, at worst its failure to follow procedure or unexcused delay neither of which is sacking offence unless your disciplinary record is poor.
Slap on the wrist and don't do it again or we'll make it official would be a reasonable outcome.
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TrueBlueTerrier wrote:Its not intentional delay of mail, and its not gross misconduct, at worst its failure to follow procedure or unexcused delay neither of which is sacking offence unless your disciplinary record is poor.
Slap on the wrist and don't do it again or we'll make it official would be a reasonable outcome.
Cheers TBT, got a good record no danger there.
[quote="19times"
I forgot to mention, could it go down as unscanned If it was scanned on my Partners PDA? ie different duty PDA?[/quote]
Any thoughts on this? I am just trying to work it out as it's all very odd seeing as I am extra careful with Specials.
My first time on a walk and was doing the driving and thought all the houses on the loop were xxxxx Terrace but turns out some are xxxxx Avenue so because I delivered the special early I went to the wrong house! Was probably my 10th different walk in 15 days but no long to go now.
TrueBlueTerrier wrote:Its not intentional delay of mail, and its not gross misconduct, at worst its failure to follow procedure or unexcused delay neither of which is sacking offence unless your disciplinary record is poor.
Slap on the wrist and don't do it again or we'll make it official would be a reasonable outcome.
Cheers TBT, got a good record no danger there.
[quote="19times"
I forgot to mention, could it go down as unscanned If it was scanned on my Partners PDA? ie different duty PDA?
Any thoughts on this? I am just trying to work it out as it's all very odd seeing as I am extra careful with Specials.[/quote]
Doesn't matter whose pda it is scanned on, as long as it Is scanned on someones
I have just been pulled on this, apparently one day last week a Special was not scanned but a P739 card was left by some one - not sure If it was me as I honestly don't remember writing one out for that address,
Customer has collected the item from the office since then however the lino would like to know what happened with one saying you may get the bulllet :sad:
I asked to see the P739 card but it has been thrown away :roll:
I cant talk in absolute terms, but I see no way youd get sacked for this, if it was you who didnt scan it then you simply made a mistake that maybe hit the quality of service figures a tiny bit but there was no long term harm. Even if you lose a special I dont believe youd get sacked (if its a one off) unless it was because you lost it while not following normal procedures, such as it got lost when you left it somewhere "safe" and signed for it yourself or something like that.
I'm not sure if it can be pulled out through blackbay but if possible it would show to which duty the special had been allocated on that day. The manager should have the SD number if it was a complaint and that number could be checked via the audit trail which would also show to which duty it had been allocated to what time it was allocated and who and when it was signed for.
Don't sweat it.
Thanks all, I think it could have been my Partner who attempted the delivery in the Van as I left a few big parcels for that road but without the P739 card I can't say for sure, I'll ask him and see If he remembers but I doubt he will.
The people have collected the item so there should be no problem and you shouldn't give it another thought, in over 20 years i cant remember 1 person being sacked for making a mistake. I would think we've all done something wrong when we are on auto-pilot or get distracted by somebody.
Our mistakes are put on a whiteboard everyday - not scanned tracked/specials, missed postbox scans with our walk numbers against them. There is a least 1 or 2 missed everyday.
loserx1 wrote:
Our mistakes are put on a whiteboard everyday - not scanned tracked/specials, missed postbox scans with our walk numbers against them. There is a least 1 or 2 missed everyday.
Get your rep to stop this bollox practice from happening!
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been. My BFF Clash The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
At our place there have been calls for you missing a post box/PO/customer scan to be a conduct code issue. More often than not guvnors will ask you to go back out and scan the code or get someone else to do it - we think their bonus must have something to do with the ABC performance.
How much worse can it get? A LOT F****** WORSE !!!
loserx1 wrote:
Our mistakes are put on a whiteboard everyday - not scanned tracked/specials, missed postbox scans with our walk numbers against them. There is a least 1 or 2 missed everyday.
Like a wall of shame? Surely this is bullying or harassment
