What's the point

weary_posty · Post by **weary_posty** » 21 Oct 2015, 15:33

What's the point of having a cutting off procedure?!

Let a line manager know I was going to need help to complete on time as I was working on a van share with an agency worker. Line manager told me to concentrate on tracked/specials and to bring back what we can't deliver. We only manage to do 2/3s of the job but managed to clear all the tracked and specials. Because the agency worker can't use a PDA it's down to me to clear a whole York full of tracked packets and oversizeds.

Get back to the office with the remaining bags to be confronted by the line manager and DOM asking why I've brought mail back. Explained I was following the line managers instruction who then said he didn't expect me to bring so much back?!
I was already 30mins over time but was accused of being lazy.
I'm usually ok giving an extra 10% if it means getting a job complete or going over a little to save the stress and hassle. I rarely claim overtime so to be made out to be lazy has really frustrated me. They don't seem to realise you can't just hire a bunch of agency staff on the build up our busiest period and expect them to be up to speed!

The thing that topped it for me was to find out RM are paying agencies £19/hr for these guys.

Post by **osgoody1970** » 21 Oct 2015, 15:56

well, if they did that to me, it would stop right there, do the job properly, take your breaks and finish on your time!!! and it is all their own fault..... by the way£19 ph really????

Post by **TrueBlueTerrier** » 21 Oct 2015, 16:04

£19 per hour to the agencies is about market rate - of which the casuals get minimum wage.

weary_posty · Post by **weary_posty** » 21 Oct 2015, 16:13

But why employ agency staff for a few months at £19/hr instead of just giving them a 3month contract?

They're quick enough to moan when a job fails and costs the company money, yet are happy to do this?!

Post by **TrueBlueTerrier** » 21 Oct 2015, 16:34

Loads of reasons - most of them to do with money.

As RM don't pay the agency direct then all the hidden costs such as sick pay, holiday pay, overtime are saved. Also as a Casual if they turn up and they aren't needed they can be sent home without pay, notice period is a lot less and the statutory implications (apart from H&S and training) are dealt with by the agency. For long term stability you need permanent staff, but if you want cheap disposable labour then casuals is the way to go despite the fact that the initial cost is around twice what they pay staff.

If you are a faceless multinational where the bottom line is the be all and end all, casuals is a no brainer for some circumstances.

dave0876 · Post by **dave0876** » 21 Oct 2015, 16:51

Why are you going over and not booking docket a very foolish way to go as you will only end up with the managers taking the pissed out of you.

weary_posty · Post by **weary_posty** » 21 Oct 2015, 17:56

dave0876 wrote:Why are you going over and not booking docket a very foolish way to go as you will only end up with the managers taking the pissed out of you.

It's anything up 20 mins if it means I complete the job. There are days in the week where you will finish early on a light day. I like to be fair, if I'm allowed to leave earlier due to not enough work to fill my day, it's only fair I give a little back (within reason)

Creditshampoo · Post by **Creditshampoo** » 21 Oct 2015, 18:33

weary_posty wrote:
dave0876 wrote:Why are you going over and not booking docket a very foolish way to go as you will only end up with the managers taking the pissed out of you.
It's anything up 20 mins if it means I complete the job. There are days in the week where you will finish early on a light day. I like to be fair, if I'm allowed to leave earlier due to not enough work to fill my day, it's only fair I give a little back (within reason)

Why are you giving the business free hours? Book it.

Post by **eastie** » 21 Oct 2015, 19:20

Was moaned at by DOM for not informing him earlier about cutting off even though I told him I was cutting off at 9.00am

Post by **rusty nails** » 21 Oct 2015, 20:54

eastie wrote:Was moaned at by DOM for not informing him earlier about cutting off even though I told him I was cutting off at 9.00am

Why not ring him while your eating your breakfast or while having your morning dump before work? Or maybe ring him before you go to bed?

steve1873 · Post by **steve1873** » 22 Oct 2015, 17:46

rusty nails wrote:
eastie wrote:Was moaned at by DOM for not informing him earlier about cutting off even though I told him I was cutting off at 9.00am
Why not ring him while your eating your breakfast or while having your morning dump before work? Or maybe ring him before you go to bed?

What kind of response is that?

It is the procedure to inform management at earliest opportunity that you may have difficulty completing the workload in the allocated time. All offices have different departure times. If, say the poster whom you replied to works in an office where they are expected to be out door for say 09:30 and by 9am it is quite clear that is not going to be met, then that is the opportunity to approach a manager and have the discussion.

Post by **Anonymouse** » 22 Oct 2015, 18:32

£19 and hour!

If we say we're cutting off we never take it out just to bring it back again. It's usually dealt with before the majority are out the door.

Post by **BingBong** » 26 Oct 2015, 16:06

weary_posty wrote:
dave0876 wrote:Why are you going over and not booking docket a very foolish way to go as you will only end up with the managers taking the pissed out of you.
It's anything up 20 mins if it means I complete the job. There are days in the week where you will finish early on a light day. I like to be fair, if I'm allowed to leave earlier due to not enough work to fill my day, it's only fair I give a little back (within reason)

leave earlier and not enough work in that sentence. tells its own story. do it one day easily and they'll expect it everyday. people wont learn.

meercat · Post by **meercat** » 27 Oct 2015, 20:17

weary_posty wrote: I was already 30mins over time but was accused of being lazy.

Write this down in a diary and initial it.
If it happens again warn the manager they are harassing you and using antagonistic language and tell them it is not acceptable that you should be bullied. Write down the details of the exchange in a diary and initial the page.
If it happens a third time get a bullying and harassment form and fill it in. Your diary entries will be used as evidence in your cases investigation.

Broxi51 · Post by **Broxi51** » 27 Oct 2015, 21:24

steve1873 wrote:
rusty nails wrote:
eastie wrote:Was moaned at by DOM for not informing him earlier about cutting off even though I told him I was cutting off at 9.00am
Why not ring him while your eating your breakfast or while having your morning dump before work? Or maybe ring him before you go to bed?
What kind of response is that?

It is the procedure to inform management at earliest opportunity that you may have difficulty completing the workload in the allocated time. All offices have different departure times. If, say the poster whom you replied to works in an office where they are expected to be out door for say 09:30 and by 9am it is quite clear that is not going to be met, then that is the opportunity to approach a manager and have the discussion.

The correct procedure is to inform management at the earliest opportunity ONCE you have thrown all mail and D2D's in to the frame. However, you will still be asked why you didn't inform earlier. Can I just advise anybody that it is recommended taking a witness in when informing them.

ROYALMAILCHAT

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