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Specials with partially missing barcodes

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Specials with partially missing barcodes

Post by DGP1 »

Has anyone else been getting Amazon specials with the first 3 digits missing?
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
Tired and Weary
MAIL CENTRES/PROCESSING
Posts: 12
Joined: 28 Sep 2010, 09:30
Gender: Female

Re: Specials with partially missing barcodes

Post by Tired and Weary »

We've been getting them through the NIMC. The managers don't seem to know what to do with them. Some are put through with the First Class and some in with the SD's.
arnold cheshire
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Location: england

Re: Specials with partially missing barcodes

Post by arnold cheshire »

Tired and Weary wrote:We've been getting them through the NIMC. The managers don't seem to know what to do with them. Some are put through with the First Class and some in with the SD's.
partially missing barcode how did they get scanned in the first place ?
Tired and Weary
MAIL CENTRES/PROCESSING
Posts: 12
Joined: 28 Sep 2010, 09:30
Gender: Female

Re: Specials with partially missing barcodes

Post by Tired and Weary »

They came in in separate bags with a label saying they hadn't been scanned. There weren't as many on Friday so maybe Amazon have sorted out the problem.
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: Specials with partially missing barcodes

Post by arnold cheshire »

Tired and Weary wrote:They came in in separate bags with a label saying they hadn't been scanned. There weren't as many on Friday so maybe Amazon have sorted out the problem.
says it all
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Specials with partially missing barcodes

Post by DGP1 »

Tired and Weary wrote:They came in in separate bags with a label saying they hadn't been scanned. There weren't as many on Friday so maybe Amazon have sorted out the problem.
Maybe it would have been nice to let the DOs know, especially when I went to a door and tried to scan one in.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
Mezza
Posts: 405
Joined: 14 Sep 2007, 21:56
Location: West London

Re: Specials with partially missing barcodes

Post by Mezza »

The correct procedure should have been ;-

Any Sd items received into the RLE with a undecipherable barcode should have a new SD sticker applied and then allocated to delivery duty under the new barcode.

Sd items found outside of receipt into RLE should be handed into RLE, a new SD barcode put on and scanned as out of course and then allocated under the new barcode.

That covers us should anything go amiss.
If the barcode is not replaced then if anything happens to the item there is no way of tracking it and if it goes amiss how do you prove to the customer the reason for no trace is their barcode was unreadable?
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Specials with partially missing barcodes

Post by DGP1 »

Mezza wrote:The correct procedure should have been ;-

Any Sd items received into the RLE with a undecipherable barcode should have a new SD sticker applied and then allocated to delivery duty under the new barcode.

Sd items found outside of receipt into RLE should be handed into RLE, a new SD barcode put on and scanned as out of course and then allocated under the new barcode.

That covers us should anything go amiss.
If the barcode is not replaced then if anything happens to the item there is no way of tracking it and if it goes amiss how do you prove to the customer the reason for no trace is their barcode was unreadable?
But then they still wont be traceable, not that it really matters, manager made the decision so it's on his head.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio