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Lichfield DO:Sharing ideas leads to higher engagement score

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POSTMAN
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Lichfield DO:Sharing ideas leads to higher engagement score

Post by POSTMAN »

https://www.myroyalmail.com/news/2015/0 ... munication" onclick="window.open(this.href);return false;

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Colleagues at Lichfield delivery office in Staffordshire improved their engagement score by 15 points in this year’s Employee Survey.

Delivery office manager Amandeep Kaur, who joined the team in November, said he started making small, incremental changes straight away.

Last year the engagement score was 45, but this year it has jumped to 60.

Amandeep said: ‘The change has been consistent since the end of last year. It’s not one big thing, but a change in culture where everyone is treated with respect.’

Part of the cultural change has included a greater degree of input from colleagues and suggestions on how to improve ways of working are given consideration.

Part of the cultural change has also seen the delivery office manager form a better relationship with the union representative.Amandeep said: ‘It’s about treating people as I would like to be treated.’

Action plan deadline

All teams should now be developing their action plans based on the employee survey results. Managers should upload plans to the online reporting tool Archway by Friday 31 July.



If you have any queries please contact your.news@royalmail.com
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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saddlerposty
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Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by saddlerposty »

small changes like not wearing official RM shorts and footwear ?
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General Mannerheim
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Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by General Mannerheim »

Great stuff! :nana
Part of the cultural change has also seen the delivery office manager form a better relationship with the union representative.
Yeah bick bicks at the resource meeting and a shafting to everybody else,there's a surprise. :roll:
I'm sure a planner will be on their way to `share` a few more duties going in this office,or more lapsing. :whistle :cuppa
Royal Mail managers.....about as popular as a t.urd in a swimming pool!
The DDA/Equality Act demands action,NOT words......adjustments NOT Occupational Health referrals.Case No:2505901/09
Royal Mail is an Equal Opportunities Employer..It discriminates against everybody.
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DB1100
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Joined: 10 Sep 2007, 14:30

Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by DB1100 »

How lovely and cosy,heartwarming.
For we were soldiers once,and young
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Dorset Plodder
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Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by Dorset Plodder »

The Law of Averages says that with so many Delivery Offices you've got to have a few where things are actually working OK! :Very Happy
Unfortunately mine is not one of them. :sad:
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)
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daveyeff
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Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by daveyeff »

straight from the courier?.........yaaawn. so what.
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bogstandard
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Joined: 08 Nov 2007, 06:16

Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by bogstandard »

compered to a bucket of sh*t a bucket of mud is an improvement
Confused... You won't be, after the next episode of. SOAP
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piranha
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Re: Lichfield DO:Sharing ideas leads to higher engagement sc

Post by piranha »

What action plan? First I've heard of it.
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