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Tracked Items
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P739
- Posts: 277
- Joined: 20 Sep 2007, 13:48
Tracked Items
In our office at present there is hardly a day goes by without a Manager urging us to deliver (leave with a neighbour) all tracked items even to the extent when on arrival back at the office we are asked did we get rid of them all what's that all about... 
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19times
- Posts: 339
- Joined: 11 Aug 2011, 13:36
- Gender: Female
Re: Tracked Items
Bonus.
I get asked but say not in.
I get asked but say not in.
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boogyman
- Posts: 161
- Joined: 17 Mar 2011, 17:29
- Gender: Male
Re: Tracked Items
Where's the time coming from to keep knocking neighbours doors.
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Shaders
- Posts: 218
- Joined: 22 Jun 2010, 07:47
- Gender: Male
- Location: Oop North
Re: Tracked Items
We are now told if you REALLY cant get rid of it DONT scan it at all. Take it back to the office for someone to take it out and try again later.
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P739
- Posts: 277
- Joined: 20 Sep 2007, 13:48
Re: Tracked Items
So what's the Union saying about this anyone ?
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A2B
- Posts: 2025
- Joined: 25 Feb 2009, 19:34
- Gender: Male
Re: Tracked Items
Have you asked the union?P739 wrote:So what's the Union saying about this anyone ?
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Jpro747
- Posts: 1342
- Joined: 23 Dec 2012, 10:22
- Gender: Male
Re: Tracked Items
Out of thin air just like the lapsing, extra boxes, amazon scans, and 7 d2dsboogyman wrote:Where's the time coming from to keep knocking neighbours doors.
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IcanthelpthewayIam
- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: Tracked Items
Shaders wrote:We are now told if you REALLY cant get rid of it DONT scan it at all. Take it back to the office for someone to take it out and try again later.
An anonymous email to moya detailing the office and manager asking you to do that will pretty quickly put a stop to that
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IcanthelpthewayIam
- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: Tracked Items
boogyman wrote:Where's the time coming from to keep knocking neighbours doors.
Just try as many as the dom wants but also follow the cutting off procedure
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12184
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Tracked Items
Within the next year or so all parcels will have to be scanned both in DOs and MCsJpro747 wrote:Out of thin air just like the lapsing, extra boxes, amazon scans, and 7 d2dsboogyman wrote:Where's the time coming from to keep knocking neighbours doors.
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bandit1157
- Posts: 246
- Joined: 20 Aug 2009, 00:51
- Gender: Male
- Location: sh1t street
Re: Tracked Items
We are told to bring parcels [2nd class] back when we cut off despite telling manager they are covered by the USO.zx135 wrote:boogyman wrote:Where's the time coming from to keep knocking neighbours doors.
Just try as many as the dom wants but also follow the cutting off procedure
Orders from above he says. I will not go over while laspsing.
It's life Jim but not as we know it
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35wayno
- EX ROYAL MAIL
- Posts: 30
- Joined: 02 Dec 2014, 19:48
- Gender: Male
Re: Tracked Items
All these tactics are used by manager to maximise the amount of tracked that are delivered first time.
It may well be something to do with their bonus, I'm not sure.
every office is expected to reach 95% FTD first time delivery for all parcels. Of course the tracked items are easy to work out.
This is why managers are desperate to have as few tracked returns as possible.
For us it is very simple,
Follow instructions from your gaffa, what he really wants you to do is take risks with tracked items, leaving items where we shouldn't etc. just stick to the rules, if they don't want you to scan it if there is no answer just give the items back when you return to office. Then it is their problem.
NEVER TAKE RISKS it not worth it
It may well be something to do with their bonus, I'm not sure.
every office is expected to reach 95% FTD first time delivery for all parcels. Of course the tracked items are easy to work out.
This is why managers are desperate to have as few tracked returns as possible.
For us it is very simple,
Follow instructions from your gaffa, what he really wants you to do is take risks with tracked items, leaving items where we shouldn't etc. just stick to the rules, if they don't want you to scan it if there is no answer just give the items back when you return to office. Then it is their problem.
NEVER TAKE RISKS it not worth it