MRM:North West delivery office gets more efficient

[POSTMAN]

https://www.myroyalmail.com/news/nation ... ons-action" onclick="window.open(this.href);return false;



Our picture shows (l-r) delivery office manager Peter Kelly, CWU rep Geoff Hughes and workplace coach Lee Humphries.

One of the first units to take part in the latest revisions process was the North West delivery office in Manchester. Over the course of 12 weeks, the revisions manager worked with managers, postmen and women and the CWU to see how the unit could become more efficient. .

The revisions manager was based in the delivery office throughout, helping to build working relationships between everyone involved.

CWU rep Geoff Hughes said: ‘The revisions manager was much more visible on the floor and people were able to talk to him directly. This was an open door process.’

Colleague workplace coach Lee Humphries, said: ‘This revision was different because all employees had the opportunity to have an input. Their first-hand knowledge of their walks was invaluable and they worked with the revisions manager to make the changes.’

Understanding the need for change was also key. Delivery office manager Peter Kelly said: ‘Our CWU rep was instrumental in helping people to understand the end game.’

Having an impact

Since the revision, there are early indications that the unit is operating more efficiently.

Mark Dudgeon, delivery sector manager, said: ‘Initial results show that the unit is working more efficiently and gross hours are reducing.’

[Chelseablue]

sensational

[centenaryman]

now then,,,,now then,,,,errrr now then,,,,,like our region Manchester had tnt/whistl and ofcourse the mail dropped....is this story from before whistl collapse or is it after when the mail volume has increased...

I know a local office to ours was "going live" on a new revision based on lower mail volumes in the days of whisl collapse and it was chaos due to walks made bigger LOL

we have not lapsed much since there collapse due to the mail volume

[dids620]

Well done North West DO. If you are so efficient, why do you keep borrowing people from other offices to cover walks. Yes people, not 'bodies' as you like to call them. Really grinds my gears when we are referred to as 'bodies'.

[POSTMAN]

Hold it hold it what year are we in...2010?...

‘This revision was different because all employees had the opportunity to have an input. Their first-hand knowledge of their walks was invaluable and they worked with the revisions manager to make the changes.’

[Chelseablue]

We've heard this Alł before ,,,,, where do they get these faces from ffs .

[enskied]

now then,,,,now then,,,,errrr now then,,,,,like our region Manchester had tnt/whistl and ofcourse the mail dropped....is this story from before whistl collapse or is it after when the mail volume has increased...

I know a local office to ours was "going live" on a new revision based on lower mail volumes in the days of whisl collapse and it was chaos due to walks made bigger LOL

we have not lapsed much since there collapse due to the mail volume

Same at ours... It's chaos.

[vinnieb5]

no staff for IPS no staff to prep part timer walks staff borrowed from other offices cut offs yep thats effiency

[POSTMAN]

So,do I have to edit the title again to include "Sham"?

[General Mannerheim]

12 weeks?
Our office(which isn't that far away from this office) has been under going a revision for at least 12 months now and it's still fecked!

Oh and that Dudgeon(Dungeon is where he should be!) chappie wasn't he heavily involved in that Musa case in Blackburn he should have been sacked instead of getting a promotion to DSM.

[Chelseablue]

Is this nationwide ? Hardly any sorters on iPs , more Cuts in office, staff all arguing with each other, mails down ,,most office back later , bad decisions all over the office, more revisions ffs how many of them do we need.

[rubberbond]

Well done North West DO. If you are so efficient, why do you keep borrowing people from other offices to cover walks. Yes people, not 'bodies' as you like to call them. Really grinds my gears when we are referred to as 'bodies'.

Or the more patronising, "our people" . Now that really irritates.
I do wonder sometimes when I read this propaganda,sorry, informative article, do these people talk in cliches at home as well as at work. How dull are they?