Jon Millidge explains why the Employee Survey is important

[POSTMAN]

Jon Millidge explains why the Employee Survey is so important
We’re listening

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Our 2015 Employee Survey is now open. Employees will either receive a paper survey or an email with a link to complete the survey online.

We talk to Jon Millidge, group HR director, who encourages you to make your voice heard.

Q. Royal Mail is a huge organisation. How can one person’s opinion be important?

Every opinion is counted and contributes to the overall picture at a national level. On a more local level your views, although anonymous, will also make a difference. They’ll influence local plans and these often make the biggest difference.

Q. Employees said they want greater involvement in what the company is doing. How have we addressed this?

Thousands of employees have attended town hall events in the last year. They’ve heard our chief executive, or her immediate team, talk about our strategy and they’ve been able to ask questions. The feedback from these sessions is invaluable. It has helped shape our activities such as our IT investment, uniforms and Sunday services. It is crucial that we continue to hear about what is important to our people.

Q. Personal development was one of the key requests from colleagues in last year’s survey. What have we done in this area and do you see it being a big theme again this year?

A number of people said they wanted more opportunity to develop within the company. Now we’re using the business screens to advertise vacancies. We’re also launching recruitment and career development websites. Ultimately, we want to see a learning and development plan for everybody across the organisation. I think it will be a big theme again, and I will be glad if it is. It shows our people are interested in their own development and want to improve their skills. That’s got to be good for everyone: our people, our customers and our business.

Q. Do you have a final message about the Employee Survey?

Our business cannot be successful without our people. It’s absolutely essential that they are at the heart of the organisation. The Employee Survey is a great opportunity for everyone to express their views. Please, please take part and help us make Royal Mail a better place to work.

The survey is open until Friday 27 March.

[rubberbond]

To paraphrase Ken Livingstone, If this pointless and quite frankly ,ludicrous waste of money,survey ,ever changed anything then they would ban it. All this patronising drivel about, "our people" are the most important assets,etc ,excuse me whilst I yawn, any organisation that feels the need to say that ,obviously means exactly the opposite.
Of course they will spin the results to suit their own agenda,nothing will change ,nothing ever does. That is why I will not participate, sure, I probably will be told by other commentators on here ,that if I don't fill it in I can't complain, which is fair enough,however, I find the day to day reality of how badly this organisation is run,quite wearying . Staff surveys will not alter poor, weak and inconsistent ,frontline management,brought on by even poorer (if that were possible) ,senior manager. A fish rots from the head, how appropriate a metaphor for Royal Mail.
Rant over ,I will do as I am told,as I always do.

[nhhoj htrow]

had ours today and was told we had to fill them in and hand them back before we were allowed out on delivery and we could not take them home or post them ourselfs surely this ist right

[POSTMAN]

had ours today and was told we had to fill them in and hand them back before we were allowed out on delivery and we could not take them home or post them ourselfs surely this ist right

No it's not right,tell Moya...
justsayit@royalmail.com

[hans solo]

didnt fill anything in just left it blank popped into envelope and instructed lm i had finished
job done feck them

[IloveMYredTROLLEY!]

had ours today and was told we had to fill them in and hand them back before we were allowed out on delivery and we could not take them home or post them ourselfs surely this ist right

So you all sat their all shift, refusing to fill them in, informing management that you did not think you had enough time to complete delivery before your finish time?

[scoobydo79]

We wernt comfortable with the fact that we all had a different serial number on our forms when we were sat at the table

[TrueBlueTerrier]

We wernt comfortable with the fact that we all had a different serial number on our forms when we were sat at the table

Thats so they can get an accurate return rate, nothing sinister.

[DGP1]

had ours today and was told we had to fill them in and hand them back before we were allowed out on delivery and we could not take them home or post them ourselfs surely this ist right

Same in my office, the union guy was so fast to agree that I thought he was management.

Strangely most of the office just walked out without filling them in, guess we'll see in a while if they are telling the truth.



Although I did see the rep seeming to fill in more than one but I can't be sure, he did seem to spend quite a bit of time but he may be just slow.

[celerycelery]

They are not mandatory and you can take them home to fill in as thats why there is a pre paid envelope enclosed. bout time some grew a pair and told the Dom this.

[nhhoj htrow]

out off 65 only 2 off us refuced and stood up to dom then he starts the water works [but i get in trouble] stuff