Willful delay question

[P739]

If I take mail out the office and my finishing time is 2-30 pm and it's now 2-30 pm and I still have a few loops to do.. Can I bring the mail back that I have not delivered to the office without running the risk of getting done for wilful delay...Our am I leaving myself wide open to getting into trouble.

[Nondescript]

You need to notify the manager before you go out that you will not complete, otherwise you may be done for wilful delay. if there are mitigating circumstances, for example if you are a reseve on a unfamiliar duty and are unaware how much you will be able to complete before your finish time, you should still notify the manager that you are only willing to work until your cut-off time.

[lala]

I would more say that you have to let the manager know 'as soon as possible' rather than before you leave the office. It could be that you don't realise that you will go over either because you don't know the delivery or something unexpected may happen on delivery (van issue for example).

But I wouldn't go back with mail without a manager knowing beforehand.

[Newbie001]

Nope

Definitely do it before. Once you've left the office, most managers are not even remotely interested if you are having issues. They'll pick a time out of the air and say you needed to tell me before such and such a time.

[Lounge Lizard]

I would more say that you have to let the manager know 'as soon as possible' rather than before you leave the office. It could be that you don't realise that you will go over either because you don't know the delivery or something unexpected may happen on delivery (van issue for example).

But I wouldn't go back with mail without a manager knowing beforehand.

Yes, let the manager know 'as soon as possible' but it can't always be beforehand, such as if the van breaks down.

[Noctua]

And have a witness with you when you tell the DOM.

[ganda]

3 DELIVERY

3.1 PRIOR TO COMMENCEMENT

a) Where an employee feels that on completion of preparation he/she may experience difficulty in completing his/her delivery within the authorised time allotted, he/she should approach his/her manager as soon as possible before setting out on delivery. It will be for the manager to discuss any problem and advise the employee what particular action should be taken.

b) When an individual has requested assistance on delivery, but the manager feels that assistance is not required, this decision along with the advice given to the employee will be recorded and associated with the daily traffic volume records. The employee can have access to this record and may ask to see it prior to commencement of his/her delivery. In addition to recording the employee’s request, the employee will be instructed to ring his/her local manager prior to a specified time or as soon as possible if full completion of delivery workload within the time allotted proves not to be possible.
3.2 AFTER COMMENCEMENT OF DELIVERY

a) If an individual is prevented from completing their delivery for any reason, it is essential that this is reported immediately either by returning to the office or by telephone (telephone costs will be refunded). A written record will be kept.

http://www.royalmailchat.co.uk/communit ... hp?id=1511" onclick="window.open(this.href);return false;

[Lounge Lizard]

3 DELIVERY

3.1 PRIOR TO COMMENCEMENT

a) Where an employee feels that on completion of preparation he/she may experience difficulty in completing his/her delivery within the authorised time allotted, he/she should approach his/her manager as soon as possible before setting out on delivery. It will be for the manager to discuss any problem and advise the employee what particular action should be taken.

b) When an individual has requested assistance on delivery, but the manager feels that assistance is not required, this decision along with the advice given to the employee will be recorded and associated with the daily traffic volume records. The employee can have access to this record and may ask to see it prior to commencement of his/her delivery. In addition to recording the employee’s request, the employee will be instructed to ring his/her local manager prior to a specified time or as soon as possible if full completion of delivery workload within the time allotted proves not to be possible.
3.2 AFTER COMMENCEMENT OF DELIVERY

a) If an individual is prevented from completing their delivery for any reason, it is essential that this is reported immediately either by returning to the office or by telephone (telephone costs will be refunded). A written record will be kept.

http://www.royalmailchat.co.uk/communit ... hp?id=1511" onclick="window.open(this.href);return false;

"telephone costs will be refunded"

[britwrit]

There must be - at the very least - a dozen posts on here from people who have been seriously caught out in these exact circumstances.