DPD to set up its own parcel shop network

[TrueBlueTerrier]

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Parcel delivery company DPD is to open its own parcel shop network in June, rivalling competitors including myHermes, Collect+ and UPS Access Points.

DPD plans to establish its own network of 2,500 outlets, promising a DPD PickUp point within ten minutes of most people in the UK. It has named the Numark Pharmacists chain as the first member of the new network, with further announcements likely in the coming weeks.

Customers will be offered the option to deliver to the nearest DPD PickUp point, as an alternative to home delivery, when they buy from a participating retailer’s website.

A DPD PickUp delivery will also be one of the ‘in-flight’ options available in DPD’s text and email notifications ahead of a scheduled home delivery. If customers aren’t going to be at home they can divert their delivery to a DPD PickUp point at any time before the delivery is made. Finally, customers can manage any returns via their local DPD PickUp point.

DPD [IRDX VDPD] chief executive Dwain McDonald said: “We know that some customers can’t be at home for deliveries and they currently use our in-flight options to leave parcels with a specific neighbour or in their chosen safe place, but DPD PickUp will give them another option. With DPD they will get real-time communication via text or email so that they know exactly where their parcel is and when they can collect it. Many online shoppers are used to click and collect as an option these days, so DPD PickUp gives retailers another great option for their customers at the point of sale.”

DPD has created more than 2,000 new jobs in the last two years through UK expansion. In that period, the company has opened 18 new or replacement depots, including nine state-of-the-art, purpose built facilities. Construction of DPD’s new £100m parcel hub at Hinckley in the East Midlands is now complete. The facility, which will be the largest of its kind in Europe, is on schedule to open in 2015, creating another 1,000 permanent full-time jobs.

DPD PickUp will initially employ 22 people.

[SpacePhoenix]

It's only going to be a matter of time before RM does the same

[baldrick]

Have to say DPD so seem quite efficient compared to other courier firms. I bought something online at 2pm recently. I got an email that evening from DPD saying that it had been collected and was at their depot, and would be delivered the next day.
I got an email the next morning telling me it would be delivered between 3-4pm and giving me the option of arranging a redelivery or having it left with a nominated neighbour if I wasn't able to be at home to receive it.
It was delivered about 3.20pm. I don't know how much the postage cost was as it was included in the purchase price of the item.

[rhino49]

Have to say DPD so seem quite efficient compared to other courier firms. I bought something online at 2pm recently. I got an email that evening from DPD saying that it had been collected and was at their depot, and would be delivered the next day.
I got an email the next morning telling me it would be delivered between 3-4pm and giving me the option of arranging a redelivery or having it left with a nominated neighbour if I wasn't able to be at home to receive it.
It was delivered about 3.20pm. I don't know how much the postage cost was as it was included in the purchase price of the item.

And of course young Baldrick - we two are always available to receive them now that we are retired hahaha.
I've similar experiences here with both DPD and Hermes having regular drivers who really do provide a good service

[baldrick]

And of course young Baldrick - we two are always available to receive them now that we are retired hahaha.

And you even take in your neighbours' parcels!

[SpacePhoenix]

Have to say DPD so seem quite efficient compared to other courier firms. I bought something online at 2pm recently. I got an email that evening from DPD saying that it had been collected and was at their depot, and would be delivered the next day.
I got an email the next morning telling me it would be delivered between 3-4pm and giving me the option of arranging a redelivery or having it left with a nominated neighbour if I wasn't able to be at home to receive it.
It was delivered about 3.20pm. I don't know how much the postage cost was as it was included in the purchase price of the item.

You can even see on a map where the driver is