big brothers watching you

[shoelessjoe]

since the new of working in the callers office has come in,it coincides with the added duplicity of the managers.we have had cases which i was not involved of work per hours was checked by the booking in system that has been installed.i was told it was 1 item per every minute,now with anybody that can remember the old mail coding we used to have,it was 1500 items per hour ,of course you had those that did double that,the result that managers were still not happy and wanted more so the coders created a millstone round their neck,be aware that could happen here,another thing is one of our managers has been seen to use the cctv in our office to check on(quiet times)very funny ,in the callers office so when we are not serving we can scan and book everything in oh and answer the phone,even though the same manager when people are on a/l or s/l he does not cover the jobs,is it another case of absorbing the work load,i think not.can anybody tell me if the cctv footage can be use for conduct code purposes.

[sean3838]

nope only if they get your permission first.

[TrueBlueTerrier]

Yes they can -- but they have to follow certain stipulations

https://bdaily.co.uk/advice/04-04-2013/ ... -hearings/" onclick="window.open(this.href);return false;

Provided they follow and document the procedure as detailed below:-

This process will ensure that the company complies with the Data Protection Act 1998 {DPA} the CCTV Code of Practice and other relevant legislation and demonstrate that the company has taken all steps possible to protect the personal information of anyone captured on the CCTV.

PROCEDURE

Acknowledge: that the company does have CCTV installed with appropriate signage. Clearly state that the purpose of CCTV is to prevent crime and protect public safety. Remind staff that the use of CCTV in disciplinary proceedings is referred to in their Contract of Employment and their Staff Handbook.
State: that the CCTV allegedly caught an employee committing a disciplinary offence {which may also be categorised as a criminal act} during the course of their employment. The CCTV footage may also show images of other staff not involved in the offence or crime.
State: that the company wishes to use the CCTV footage in connection with the disciplinary proceedings against the employee. The CCTV footage may also be available to the Police.
State: that the company recognises that the CCTV images contain personal information and therefore to comply with the DPA they cannot be disclosed or released. However, Section 35{2} of the DPA exempts the CCTV images from the non-dislosure provisions of the DPA where they are used for the purposes of, or in connection with, legal proceedings.
State: that in the opinion of the company the disciplinary proceedings constitute legal proceedings, in the light of the alleged criminal activity and therefore the proposed use of the images in the disciplinary proceedings is exempt from the non-disclosure provisions of the DPA.
State: that the staff member will be given the opportunity to view the CCTV images and to fully challenge and/or explain their content.
State: where relevant, that the company has investigated the possibility of obscuring the images of other staff members, and whether or not this was possible. Obscuring the identity of persons not relevant to the alleged wrongdoing should be attempted before CCTV footage is shown to the appropriate staff member.
State: that the circulation of the CCTV images will be strictly limited to those attending the disciplinary hearing and that those attending the disciplinary hearing will have signed a Confidentiality Undertaking and be bound by its content.

http://ico.org.uk/for_organisations/dat ... _2301.ashx" onclick="window.open(this.href);return false; CCTV Code of Practice.

[Nigel1505]

Is this anything to do wiv Big brother, on channel 4, cause i'm lost.

[TrueBlueTerrier]

Is this anything to do wiv Big brother, on channel 4, cause i'm lost.

You are lost aren't you - its on Channel 5 for 2014

[Nigel1505]

That's good, don't watch 4 or 5 so i'm safe from the crap,