has this been forgotten??

[thegreatestfreddy]

Re: National Delivery Review

by thegreatestfreddy » Thu Jun 19, 2014 7:02 pm

6.2 Delivery
6.2.1 National Delivery Review
The Royal Mail and CWU recognise that the changing traffic mix between letters and parcels and the
increasing variability of workload is an important challenge for managers and employees in the
delivery function. Furthermore, achieving the right approach to the changing nature of delivery
workload and customer expectations is critical to the future success of our growth agenda.
To address these issues the national parties will undertake a review commencing in January 2014 to
identify efficient and fair ways to align resources to workload in delivery. The review will be
facilitated and overseen by ACAS and will establish fact based data using all available sources to
assess the extent of delivery workload issues, to identify best practice and to use this data to inform
our ongoing work programme. The shared objective is to identify and understand all of the issues
involved and produce mutually beneficial solutions easily understood by all, that support cultural
change and the overall objectives of this agreement.
This review will include:
 Jointly understanding and establishing the variability of workload
 Reliable processes to establish the necessary levels of resource required to meet the
workload generated by letters, flats/magazines, parcels and D2D
 The effectiveness and consistent application of flexibility and absorption arrangements.
 Consider the effectiveness of the implementation of indoor work methods and outdoor
delivery methods.
 Consider new approaches to efficiently and fairly aligning resource to workload.
 The accuracy of traffic measurement and timeliness of information
The Royal Mail Director of Delivery and CWU Assistant Secretary Outdoor will remain directly
involved in this piece of work which will commence with a 2 day joint workshop in early January
2014, involving a selection of Royal Mail Field Delivery Directors and CWU Divisional Representatives
to inform the review.
The review will be conducted in a constructive and balanced way and the detailed approach will be
agreed between the Delivery Director and the CWU Outdoor Secretary by January 2014.
The review will involve extensive two way consultation with delivery employees, managers and
union representatives including targeted surveys, focus groups and joint visits to a cross-section of
delivery offices.
The joint visits to a representative sample of delivery offices will take place in January 2014 to
identify how resource is being aligned to workload. Some offices may require more than one visit.
The scope of the visits and the process that will be followed will include the following:
 Identifying Good practice
 The Tools being used
 The Processes/procedures being used
 The Application of national agreements
 Input from managers, representatives and employees
The parties will complete the review and agree conclusions and actions by no later than May 2014.

??... we are in June now... ??

[careful]

Ask moya &dave they've got answer?

[dvbuk55]

Ask moya &dave they've got answer?

And the answer is you do as you're told - it's that simple really.

[Ahebban]

has this been forgotten?

what most definitely has been sidelined is the incentive scheme

[k979aaa]

It's everyone for themselves now against the evil royal mail and it's leader darth vada sorry Moya Greene the ewoks will not save us!

[Budfrog]

If the terms of agreements are not met they are simply not worth the paper they are written on ... priorities always seem to alter when an initiative is in the businesses interest (eg DTN) .... enough said

[El-Bandito]

The Tools being used? Answer you're fecking doing it!!!
The Processes/procedures being used? Answer you're fecking doing it!!!
The Application of national agreements? Answer you're fecking doing it!!!
Input from managers, representatives and employees? Answer you're fecking doing it!!!

And you are not getting any OT either!!!