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Amazon couriers

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
korky
Posts: 797
Joined: 30 Dec 2007, 09:28

Amazon couriers

Post by korky »

oppo got given back a mis-delivered small amazon parcel monday from last week, he took it even though he knew it wasn't ours, assume he didn't realise until after.
I'd not been to the intended recipient yet and did intend posting it later but forgot as it'd not been turned for so thought sod it, I ain't going back.
I handed it to line manager, who said to deliver it today, but I never got it back?
I know we all make mistakes but you can bet your bottom dollar the RM postman will get the blame for all missing amazon items that are nothing to do with us.
perhaps once we've inadvertently taken possession of it we should issue a decent surcharge to return it and maybe send a note to the customer?
then again, how many customers would have handed the parcel back unopened in the 1st place?
pyphon
Posts: 231
Joined: 02 Sep 2008, 20:57
Gender: Male
Location: North East England

Re: Amazon couriers

Post by pyphon »

I'd return for surcharge
korky
Posts: 797
Joined: 30 Dec 2007, 09:28

Re: Amazon couriers

Post by korky »

pyphon wrote:I'd return for surcharge
that would be my choice, but surcharge who, the buyer or the sender?
not sure if we'd be allowed to hold non RM mail but can't imagine the buyer paying an extra few £ in postage, though that would be best scenario for us with disgruntled amazon punters
doorstepped
Posts: 1063
Joined: 10 Oct 2011, 23:17
Gender: Male
Location: Somewhere west of London

Re: Amazon couriers

Post by doorstepped »

the reciever gets the surchate

we had a box with only a courier marking on it and nothing by RM, so looks like the sender put it in the wrong delivery truck, we surcharged the reciever £7.20+ the £1 surcharge.

down to them then to claim it back.
5plusbonusball
Posts: 1136
Joined: 12 Jan 2012, 20:50
Gender: Male
Location: up north of watford

Re: Amazon couriers

Post by 5plusbonusball »

Give it back to customer and explain we are just one of many couriers on the streets so pay at p.o. to return it by us.
Why are lino's paid full-time ??