Extraction of Personal Mail by RM Employees
Royal Mail employees working in the operational pipeline may come into contact with personal mail
addressed to themselves.
This is particularly true for our people who work in the Delivery Office that serves their home
address and that on occasion, there may be circumstances where someone may have a need to
extract their own personal mail whilst at work.
This process must be followed in order for an employee to extract items of personal mail at work
under such circumstances.
1. A request to extract personal mail item(s) must be made to a manager.
2. The manager must check that the item(s) are addressed solely to the employee and at the
employee’s home address.
3. The manager must sign and date the item(s) to show that the extraction has been
authorised
4. Only mail items addressed to the individual employee may be extracted
5. Mail cannot be extracted for spouses, children, relatives or neighbours etc (Mr Smith cannot
extract mail addressed to Mr and Mrs Smith – this mail must be delivered as addressed)
Failure to adhere to these procedures may lead to Conduct Code action being taken.
Please Note: The above does not prevent a Delivery Officer delivering to their own address
providing they reside on their delivery route and they do not divert from route sequence to make
their own mail delivery
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Personal Mail for Delivery Staff
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72727
- Joined: 30 Dec 2006, 10:29
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- Location: On my couch
Personal Mail for Delivery Staff
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Jefferson Starfish
- Posts: 905
- Joined: 12 Aug 2011, 15:32
- Gender: Female
- Location: Greendale DO
Re: Personal Mail for Delivery Staff
That's half of my office being conducted then. 
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tonytucker
- Posts: 190
- Joined: 06 Aug 2009, 18:20
- Gender: Male
- Location: Essex now
Re: Personal Mail for Delivery Staff
Same here what a load of jobs worth bollocks,more important things within Royal Mail to worry aboutJefferson Starfish wrote:That's half of my office being conducted then.
BRING IT BACK BRING IT BACK
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Postie45
- Posts: 2160
- Joined: 21 Aug 2012, 23:05
- Gender: Male
Re: Personal Mail for Delivery Staff
so do we have a REASON why this practise isnt allowed ?
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chrisj
- Posts: 1883
- Joined: 21 Dec 2010, 16:24
- Gender: Male
Re: Personal Mail for Delivery Staff
Well, Yes and No...tonytucker wrote:Same here what a load of jobs worth bollocks,more important things within Royal Mail to worry aboutJefferson Starfish wrote:That's half of my office being conducted then.
It is probably not a big deal but it could well be...
I do not like it when a postie comes to my frame to extract his mail without even asking me... As for taking mail for family members and relatives - that can be dodgy. Mail is a personal thing and security of mail is that of the postie and the office.
I had a member of staff gave me a funny look when I told him to make sure he 'scanned' the Signed For' packet for his family member. He told me I was being officious... Well, I replied that the sender might well go and track the mail to find out whether it has been delivered or not.
Personally, I do like the way some posties act with impunity; as if the place belongs to them and feel they can do anything and get away with anything.
Posties can be just as fraudulent as anyone else. What about taking the mail item and then saying that they have not received the item?
I do not work in the same area that I live and I am happy to wait for my mail to be delivered at home through the letter box... No need grabbing payslips or even rifling through the 'mech' box to extract one's payslip.
*Lastly, I do not like the way some of them open the mail and then put it back in the slot or some simply throw the mail in the bin - that is not right?
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Newbie001
- Posts: 474
- Joined: 30 May 2014, 17:29
- Gender: Male
Re: Personal Mail for Delivery Staff
Postie can only take his own mail. Who's to say they are even still living there. There might have been a separation or divorce. 
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k979aaa
- Posts: 12578
- Joined: 03 Sep 2007, 19:14
- Gender: Male
- Location: THE NORTH
Re: Personal Mail for Delivery Staff
So they can sack more posties presumably!Postie45 wrote:so do we have a REASON why this practise isnt allowed ?
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Kings Norton
- Posts: 320
- Joined: 20 Nov 2012, 17:20
- Gender: Male
Re: Personal Mail for Delivery Staff
You cant take your wife's or husbands mail/packets home but you launch a packet anywhere down the block when your on your walk.. Heard it all now.....Jokers
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chrisj
- Posts: 1883
- Joined: 21 Dec 2010, 16:24
- Gender: Male
Re: Personal Mail for Delivery Staff
I suppose most posties are in a happy marriage and they know everything about each other's spending habits and so on...
I guess a husband or wife will be mindful of the fact that spouse works in the delivery office and will probably do their secret shopping (if any) through a courier or in the shops for real.
I had our 'Rep' once took out his son's giro without telling me; when the son asked me 'have I got any letter (giro, of course), I said 'yes' because I saw it previously... But it had been extracted - so I had to tell him that his old man might have taken the letter...
I guess a husband or wife will be mindful of the fact that spouse works in the delivery office and will probably do their secret shopping (if any) through a courier or in the shops for real.
I had our 'Rep' once took out his son's giro without telling me; when the son asked me 'have I got any letter (giro, of course), I said 'yes' because I saw it previously... But it had been extracted - so I had to tell him that his old man might have taken the letter...
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k979aaa
- Posts: 12578
- Joined: 03 Sep 2007, 19:14
- Gender: Male
- Location: THE NORTH
Re: Personal Mail for Delivery Staff
They don't trust us at all well the feeling is f***ing mutual and as for the bastards at the top I'd rather some well known Australian painter and touchy feely guy looked after my kids than trust any of them!Kings Norton wrote:You cant take your wife's or husbands mail/packets home but you launch a packet anywhere down the block when your on your walk.. Heard it all now.....Jokers
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Hitcher
- Posts: 1530
- Joined: 20 Sep 2009, 09:59
- Gender: Male
Re: Personal Mail for Delivery Staff
Chap in our office checks his family's mail 3 or 4 times each morning and opens letters addressed to his wife!
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Jamesethefirst
- Posts: 146
- Joined: 10 Dec 2013, 17:48
- Gender: Male
Re: Personal Mail for Delivery Staff
Just half?Jefferson Starfish wrote:That's half of my office being conducted then.
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chrisj
- Posts: 1883
- Joined: 21 Dec 2010, 16:24
- Gender: Male
Re: Personal Mail for Delivery Staff
No way!!! It is not funny but I had to laugh (nervously)...k979aaa wrote:They don't trust us at all well the feeling is f***ing mutual and as for the bastards at the top I'd rather some well known Australian painter and touchy feely guy looked after my kids than trust any of them!Kings Norton wrote:You cant take your wife's or husbands mail/packets home but you launch a packet anywhere down the block when your on your walk.. Heard it all now.....Jokers
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Like most of these things an incident might have happened somewhere that makes them put things in writing to cover themselves.
But we cannot trust everyone and we are in a workplace so should act professionally, I believe.
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freelunch
- Posts: 358
- Joined: 14 Oct 2012, 20:39
- Gender: Male
Re: Personal Mail for Delivery Staff
Spoke to our DOM about this a while back. He said we weren't to have items for family members signed out by management, only our own personal mail/parcels.
He said he had personal experience of posties taking items for ex-partners/former spouses.
So we use the "Something For You" cards and get our families' stuff via the Callers' office
He said he had personal experience of posties taking items for ex-partners/former spouses.
So we use the "Something For You" cards and get our families' stuff via the Callers' office
Last edited by freelunch on 05 Jul 2014, 10:32, edited 1 time in total.
"Everybody has a plan.. until they get punched in the face" - Mike Tyson
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bustedflush
- EX ROYAL MAIL
- Posts: 1493
- Joined: 16 Feb 2013, 11:19
- Gender: Male
Re: Personal Mail for Delivery Staff
chrisj wrote:Well, Yes and No...tonytucker wrote:Same here what a load of jobs worth bollocks,more important things within Royal Mail to worry aboutJefferson Starfish wrote:That's half of my office being conducted then.
It is probably not a big deal but it could well be...
I do not like it when a postie comes to my frame to extract his mail without even asking me... As for taking mail for family members and relatives - that can be dodgy. Mail is a personal thing and security of mail is that of the postie and the office.
I had a member of staff gave me a funny look when I told him to make sure he 'scanned' the Signed For' packet for his family member. He told me I was being officious... Well, I replied that the sender might well go and track the mail to find out whether it has been delivered or not.
Personally, I do like the way some posties act with impunity; as if the place belongs to them and feel they can do anything and get away with anything.
Posties can be just as fraudulent as anyone else. What about taking the mail item and then saying that they have not received the item?
I do not work in the same area that I live and I am happy to wait for my mail to be delivered at home through the letter box... No need grabbing payslips or even rifling through the 'mech' box to extract one's payslip.
*Lastly, I do not like the way some of them open the mail and then put it back in the slot or some simply throw the mail in the bin - that is not right?
I actually agree with all of that - it's what I could've said in a nutshell.