My questions are as follows.
(1) Had we got out say another 15 minutes later are we within our rights to refuse point blank to take out the lapsing even if management insist on it being taken out? I am not going to go down the route of working 'a little bit over' if this involves this extra lapsing/absorption. It seems crazy that folk have to choose between lapsing (on another duty) and taking out all parcels on your own delivery which happens with increasing regularity.
(2) Is there a set procedure for cut-offs or is this another area at individual DOM's discretion?
Thanks