Through Xmas pressure have you had to explain the grey surcharge cards?
I must go through it twice a day...
"No I don't have your letter, it's held in the office as not enough postage was put on it"
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How many times.....
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5plusbonusball
- Posts: 1136
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- Location: up north of watford
Re: How many times.....
Just talking about that here - http://www.royalmailchat.co.uk/communit ... 73#p620273" onclick="window.open(this.href);return false; it has been about 5 years since they started the large stamps thing. I think the larger cards should come with a warning sticker like "if you post this please use a large stamp or the recipient will be surcharged and forced to pay the extra plus a £1 fine". 
Why are lino's paid full-time ??
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new2me
- Posts: 104
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- Gender: Male
Re: How many times.....
In my 7 weeks in the job, I have had to 'explain' it just the once. Saying that, no-one had explained it to me and as it had been delivered the previous day on my rest day, I had not seen one before. The woman decided she was not expecting anything worth the £1.09 fee, so tore the ticket up 
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maisymoo04
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- Gender: Male
- Location: You dont want to no
Re: How many times.....
I had a good one other day workin in the locker had a coustoms charge for £ 125 my god the guy just pulled out a load of notes and said the thing only cost me £39 ur f@@@ messing arnt you

"Some day I will have the bottle to take the money"
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dave7634
- Posts: 289
- Joined: 08 Jun 2007, 08:54
Re: How many times.....
...but will then moan to her friends that, "the post person must've stolen your letter/ Christmas Card/ Lost it/ etc etc as I never got it!" not understanding that the surcharge card was telling her that her friend had either not stuck anything on it in the form of a stamp OR not paid sufficient postage... Oh wellnew2me wrote:In my 7 weeks in the job, I have had to 'explain' it just the once. Saying that, no-one had explained it to me and as it had been delivered the previous day on my rest day, I had not seen one before. The woman decided she was not expecting anything worth the £1.09 fee, so tore the ticket up
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deekin
- Posts: 34
- Joined: 25 May 2010, 15:11
- Gender: Male
Re: How many times.....
People usually mistake them for 739s with me, thinking I had a parcel but didn't knock.
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wheresourmoney
- Posts: 170
- Joined: 27 Jan 2011, 14:50
- Gender: Male
Re: How many times.....
Same here, the polite one's i find the time to explain what they need to do. the rude one's i talk to them as i would a 5 year old, and say :you need to read the card properly:.deekin wrote:People usually mistake them for 739s with me, thinking I had a parcel but didn't knock.
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Nondescript
- Posts: 232
- Joined: 29 Nov 2013, 16:25
- Gender: Male
Re: How many times.....
These are the same cretins who appear on BBC news items/hate spewing newspaper forums saying 'the postman left one of those cards but didn't even bother to knock'.deekin wrote:People usually mistake them for 739s with me, thinking I had a parcel but didn't knock.
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mailmonkey
- Posts: 431
- Joined: 11 Feb 2009, 22:12
- Gender: Male
Re: How many times.....
often followed by..weary_posty wrote:Through Xmas pressure have you had to explain the grey surcharge cards?
I must go through it twice a day...
"No I don't have your letter, it's held in the office as not enough postage was put on it"
'Well what is it?' or 'Who's it from?'