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Safeplacing packets

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
andy3665
Posts: 89
Joined: 08 Jul 2012, 21:58
Gender: Male

Safeplacing packets

Post by andy3665 »

What is the procedure for putting parcels in agreed "safeplaces"?

Many of my customers are happy for me to leave their parcels in sheds, garages or bins.

But on monday I left a packet in a wheelie bin and didn't realise it was bin day and the bin got emptied.
Hitcher
Posts: 1530
Joined: 20 Sep 2009, 09:59
Gender: Male

Re: Safeplacing packets

Post by Hitcher »

I believe they have to put it in writing to the manager for it to be official, in your case you're to blame.
andy3665
Posts: 89
Joined: 08 Jul 2012, 21:58
Gender: Male

Re: Safeplacing packets

Post by andy3665 »

I hold my hands up to it being my fault. I was full of a cold and made a mistake. Slap on the wrist for me tomorrow
rinky
Posts: 44
Joined: 07 Aug 2011, 22:52
Gender: Male

Re: Safeplacing packets

Post by rinky »

The only product that can be left in a "safeplace" is a royal mail tracked and only if the safeplace option is stated on the product.
IloveMYredTROLLEY!
EX ROYAL MAIL
Posts: 1923
Joined: 02 Apr 2010, 06:54
Gender: Male

Re: Safeplacing packets

Post by IloveMYredTROLLEY! »

Why would anyone think leaving a parcel in a place for rubbish is safe? :left:

What stops anyone "up to no good" following you at a safe distance and picking up those parcels out of the bin?
And the inevitable situation where the informal arrangement goes wrong, you are always putting parcels in the bin, but they go away for a few days (holiday, hospital, family emergency etc.) without telling you?

The only safe places I'm aware of are ones that are officially on record, often with a "special instruction" card on the duty. You agree to nothing "grey" verbally and ignore notices around the delivery point, it either goes through a secure letterbox/holder (note outer porch wall/door boxes are not secure if the porch door is blatently not closed); you hand it over in person following an attendance call knock at the door; you leave it with a neighbour (unless it is a Special) while alledgedly taking no further delivery time; or it is p739ed and goes back to the depot.
toonslayer7
Posts: 42
Joined: 30 Apr 2012, 14:47
Gender: Male

Re: Safeplacing packets

Post by toonslayer7 »

Had an issue with this recently in the office. Safe place agreed by customer and management. Tracked item gets left there, goes missing and who got the third degree, IB and all? The postie. Don't entertain it, not the worth the aggro.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Safeplacing packets

Post by fishtank »

Just don't..message ends. :cuppa
good times, bad times you know I've had my share
CharlesSpooner
Posts: 383
Joined: 20 Jul 2011, 15:22
Gender: Male

Re: Safeplacing packets

Post by CharlesSpooner »

Some tracked items have a specific safeplace printed on the label. Those are the only packets I leave in a safe place and I always take a picture on my phone of the label.

Had a manager last Xmas try and tell me that if it just said safeplace printed on there then it was OK to tuck away somewhere out of view. This is not the case.
DB1100
Posts: 1976
Joined: 10 Sep 2007, 14:30

Re: Safeplacing packets

Post by DB1100 »

CharlesSpooner wrote:Some tracked items have a specific safeplace printed on the label. Those are the only packets I leave in a safe place and I always take a picture on my phone of the label.

Had a manager last Xmas try and tell me that if it just said safeplace printed on there then it was OK to tuck away somewhere out of view. This is not the case.
I do the same,sometimes I get packets with leave in the greenhouse printed on them,so like you do I take a photo of the label for back up,I wonder what would be the outcome if it went missing?
For we were soldiers once,and young
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

Re: Safeplacing packets

Post by eastie »

In the end of the day Its at the discretion on the postmanThere is no such place as a safeplace as anyone could be watching.
I always docket everything if they are not in. Then you don't have any comebacks.
Last edited by eastie on 22 Nov 2013, 18:32, edited 1 time in total.
koolishy67
Posts: 665
Joined: 04 Nov 2010, 21:02
Gender: Male

Re: Safeplacing packets

Post by koolishy67 »

i think safe place is next-door not bin.
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

Re: Safeplacing packets

Post by eastie »

toonslayer7 wrote:Had an issue with this recently in the office. Safe place agreed by customer and management. Tracked item gets left there, goes missing and who got the third degree, IB and all? The postie. Don't entertain it, not the worth the aggro.
Safe place agreed by manager!! but who is delivering it??
andy3665
Posts: 89
Joined: 08 Jul 2012, 21:58
Gender: Male

Re: Safeplacing packets

Post by andy3665 »

Some tracked say SAFEPLACE but don't say where so I was told that is at my discretion

Shall I expect my P45 tomorrow?
CharlesSpooner
Posts: 383
Joined: 20 Jul 2011, 15:22
Gender: Male

Re: Safeplacing packets

Post by CharlesSpooner »

Nearly all tracked items will say SAFEPLACE on the label (there are some exceptions).

This is just a column on the address label for the location of the actual safe place to be printed. If a specific location is not printed there then there is no agreed safeplace. Leave a P739 and bring it back.

As for any non-tracked items then there is no SAFEPLACE procedure - I'd consider the "at your own discretion" to be management speak for "on your head be it"
andy3665
Posts: 89
Joined: 08 Jul 2012, 21:58
Gender: Male

Re: Safeplacing packets

Post by andy3665 »

Here's the big question:

Is it a sackable offence for the first time you've done it?