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What do you do if.....

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

What do you do if.....

Post by fishtank »

someone does this....
EPOD.jpg
Are you entitled to ask them to re-do the signature?
Are people entitled to sign their name in any way they see fit?
Could it be discriminatory if someone just marks an X and you hassle them only to find out they can't write their name?
Has anyone asked a customer to rewrite their signature because it's just a squiggle?
When I hand stuff into the Post Office for Local Collect she just uses her fingernail to draw something that looks like a hangman's noose.
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good times, bad times you know I've had my share
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: What do you do if.....

Post by DGP1 »

I don't care how they sign it, I put in their name and they can put in whatever signature they want, most of the time you can't make out the signature anyway.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
chrisj
Posts: 1883
Joined: 21 Dec 2010, 16:24
Gender: Male

Re: What do you do if.....

Post by chrisj »

I politely ask them to sign it as best as they can - because (play the innocent/guilt trip) my manager might think that it was signed by posties as they dont trust us...

I probably 'clear' it if I see someone struggling or when they put a non-nonchalant squiggle. However, most of the time, I just accept whatever...
Broxi51
Posts: 1154
Joined: 30 Jul 2007, 19:04
Location: Scotland

Re: What do you do if.....

Post by Broxi51 »

I don't pay any attention to the squiggle as it is hard to make out.
I do ask there name and have put in whatever they say including
Queen Elizabeth who apparently was working in a Royal Bank of Scotland branch.

Maybe the bedroom tax is getting to her after all.... :hmmmm
The time has come to stop turning the other cheek, time to stop shaking our heads in bitter dismay, time to stop mumbling our angry words.
The time has come for union.
rjack
Posts: 98
Joined: 26 Nov 2010, 09:42
Gender: Male
Location: wales

Re: What do you do if.....

Post by rjack »

our pda screens are that scratched you cant make out what is on them, and the wont replace them.
glenfiddich
Posts: 1012
Joined: 03 Oct 2007, 13:15

Re: What do you do if.....

Post by glenfiddich »

rjack wrote:our pda screens are that scratched you cant make out what is on them, and the wont replace them.
peeling the screen protector off makes them easier to see
bigcol
Posts: 404
Joined: 21 Jun 2010, 13:29
Gender: Male
Location: Officially the worst DO

Re: What do you do if.....

Post by bigcol »

If you can't read their name from it it isn't a valid signature and you should get them to do it again.
wacko74
EX ROYAL MAIL
Posts: 1572
Joined: 04 Apr 2009, 20:35
Gender: Male

Re: What do you do if.....

Post by wacko74 »

I had a customer sign for something once, then several weeks later she claimed she'd never received it, RM provided her with a copy of her signature from the day it was delivered but she still insisted she hadn't received it and didn't recognise the signature... RM believed her and compensated her for her ''loss''... what's the point in going to all the trouble of getting signatures when RM just pay out scammers anyway!
haddie
Posts: 143
Joined: 20 Mar 2011, 09:05
Gender: Male

Re: What do you do if.....

Post by haddie »

as it never resembles your signature anyway it makes little difference. asked a customer once to just put their x on the box and they did.
korky
Posts: 797
Joined: 30 Dec 2007, 09:28

Re: What do you do if.....

Post by korky »

fishtank wrote:someone does this....
EPOD.jpg
Are you entitled to ask them to re-do the signature?
Are people entitled to sign their name in any way they see fit?
Could it be discriminatory if someone just marks an X and you hassle them only to find out they can't write their name?
Has anyone asked a customer to rewrite their signature because it's just a squiggle?
When I hand stuff into the Post Office for Local Collect she just uses her fingernail to draw something that looks like a hangman's noose.
just glad i got this in the summer!

Image
http://imageshack.us/photo/my-images/21/ku2x.jpg/" onclick="window.open(this.href);return false;
SP115
Posts: 178
Joined: 25 Nov 2012, 17:52
Gender: Male
Location: Location: Location

Re: What do you do if.....

Post by SP115 »

lol :Applause
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

Re: What do you do if.....

Post by NewPostieUK »

fishtank wrote: Are you entitled to ask them to re-do the signature?
No why would I? It's got nothing to do with me. Who am I to question someones signature? Is a signature meant to be legible? Most aren't.

Anyway, it's never occurred to me to look at the screen when someone's signed, I just click 'Done'.

(I might start paying attention now though.. there might be some funny drawings).
RedBagMan
Posts: 1010
Joined: 01 Aug 2010, 17:53
Gender: Male
Location: Behind the lens

Re: What do you do if.....

Post by RedBagMan »

fishtank wrote:someone does this....

Image

Are you entitled to ask them to re-do the signature?
Are people entitled to sign their name in any way they see fit?
Could it be discriminatory if someone just marks an X and you hassle them only to find out they can't write their name?
Has anyone asked a customer to rewrite their signature because it's just a squiggle?
When I hand stuff into the Post Office for Local Collect she just uses her fingernail to draw something that looks like a hangman's noose.

Maybe their name was Carson ???
"We're under model" - oh no we're not - stick your lapse elsewhere ...
jagger
Posts: 182
Joined: 23 Sep 2008, 13:24
Gender: Male

Re: What do you do if.....

Post by jagger »

bigcol wrote:If you can't read their name from it it isn't a valid signature and you should get them to do it again.
Surely you can't most people's name from their signature.
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

Re: What do you do if.....

Post by NewPostieUK »

RedBagMan wrote: Maybe their name was Carson ???
And they for got to draw the Willie or the Johnny first..