The foundation of the transformation is Intermec’s CN3 mobile computer, [innovatively integrating solutions from companies that include Blackbay, ALK Technologies, Vodafone, BT/Cisco and CSC. The CN3 is known within Royal Mail as the Postal Digital Assistant (PDA) and allows real-time barcode scanning and communications throughout the company’s network. Satellite navigation and voice/text communications] provide a world class and industry leading operational tool for 35,000 of the company’s delivery drivers
The solution, using Intermec’s CN3 portable
computer, is already delivering improved
service and efficiency and enabled Royal
Mail to compete even more effectively for
new business.
The business has been transformed to
better serve the needs of all customers,
including home delivery customer.
Clear
benefits to workers saw the introduction of
the PDA fully supported by employees at
Royal Mail, and one driver said, “ It’s the
best thing that’s happened in my job for
a long time
To be honest the majority of the issues with the CN3 are software or battery related.
As for the hardware,my two issues are it's too big and heavy to sit in my pocket and locking the keypad should be a simple slide switch.
They are sh*te the things either run out of battery or the craddles have broken or they freeze up ,crash,go to some other page you dont need,they are too heavy,rm look at mobile phones ,they have the same tech and a quarter of the size of the brick.
fishtank wrote:To be honest the majority of the issues with the CN3 are software or battery related.
As for the hardware,my two issues are it's too big and heavy to sit in my pocket and locking the keypad should be a simple slide switch.
Well I have to maintain 75 of these and it really is a ball ache, straps breaking - totally too fragile for the use of mounting on the arm, batteries too are a pain and it's sometimes difficult to tell if it IS the battery or a faulty machine. I had to replace 5 today because I was off last week and nobody reported any faults until I got back - 2 out of the 5 replacements required a call to the IT Helpdesk - anyone who has to do this knows what a pain in the ass that is, one because they hadn't inserted the site ID and the other because it arrived with a screen failure. Of course they don't mention that the bloody thing is faulty before they come to pick the sodding thing up just before they go out!
Anyone know how to get the telephone page off when the little cross is not there? Usually have to do a full reset , ball ache or what, especially when the customer is at the door waiting
5plusbonusball wrote:Anyone know how to get the telephone page off when the little cross is not there? Usually have to do a full reset , ball ache or what, especially when the customer is at the door waiting
Ususally when i press the hang up button it returns back to normal
5plusbonusball wrote:Anyone know how to get the telephone page off when the little cross is not there? Usually have to do a full reset , ball ache or what, especially when the customer is at the door waiting
The blue button next to the yellow on/off button on the top right of the keypad
dvbuk55 wrote:Well I have to maintain 75 of these and it really is a ball ache, straps breaking - totally too fragile for the use of mounting on the arm, batteries too are a pain and it's sometimes difficult to tell if it IS the battery or a faulty machine. I had to replace 5 today because I was off last week and nobody reported any faults until I got back - 2 out of the 5 replacements required a call to the IT Helpdesk - anyone who has to do this knows what a pain in the ass that is, one because they hadn't inserted the site ID and the other because it arrived with a screen failure. Of course they don't mention that the bloody thing is faulty before they come to pick the sodding thing up just before they go out!
Yours actually get MAINTAINED A fairly large percentage of ours have no straps or even a stylus!
Nobody seems to take responsibility for getting them fixed.
dvbuk55 wrote:Well I have to maintain 75 of these and it really is a ball ache, straps breaking - totally too fragile for the use of mounting on the arm, batteries too are a pain and it's sometimes difficult to tell if it IS the battery or a faulty machine. I had to replace 5 today because I was off last week and nobody reported any faults until I got back - 2 out of the 5 replacements required a call to the IT Helpdesk - anyone who has to do this knows what a pain in the ass that is, one because they hadn't inserted the site ID and the other because it arrived with a screen failure. Of course they don't mention that the bloody thing is faulty before they come to pick the sodding thing up just before they go out!
Yours actually get MAINTAINED A fairly large percentage of ours have no straps or even a stylus!
Nobody seems to take responsibility for getting them fixed.
I'd have a word with a manager, somebody should be making sure that there are straps because it is designed to be used in that manner, as for missing a stylus there's no excuse for that because they can be ordered and fitted in situ and in truth I don't know why they don't let us fit the straps - it causes some amusement when I ask if they want a strap on................in a serious manner of course.
apparently they were all bought off parcelfarce at £1500 per pda
you could have bought every postie an iphone with a bespoke rm app on it for far less than that, and it would be both a better solution and better value for money.
They are about 10yrs out of date, I tried to use the one for finding boxes on a collection, it was useless.
The battery life is crap as well, doesn't last 5 hrs.
As others have said, it's too heavy, and too big, it's virtually impossible to use it, hold the thing, hang onto a packet, and fill out a 739 at the same time.
If you love Man Utd, you'll love my forum Talkingreds
I eventually opted for a Casio IT-600 with trigger grip, that baby is light as a feather and has a lanyard attached too. Sorry you guys are still stuck with that pile of garbage
:
world class and industry leading operational tool
for 35,000 of the company’s delivery drivers
A fairly large percentage of ours have no straps or even a stylus! 
