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Recorded's in post boxes

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
fng
Posts: 462
Joined: 20 Jun 2011, 16:54
Gender: Male

Recorded's in post boxes

Post by fng »

A customer asked me yesterday if a letter/packet, stamped with the right amount and with the orange signed for barcode sticker on will be processed if it is put straight into a post box or does it need to go over the post office counter ?

I felt a bit daft for not knowing the answer to be honest, but I said I would find out from some guys/gals that would know.
Tripitaka: "You should live without fear. There's as much chance of good things as bad things."
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Stella102
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Gender: Male

Re: Recorded's in post boxes

Post by Stella102 »

yes of course it will be processed, but not priority like 1st class ppi or specials
fishtank
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Re: Recorded's in post boxes

Post by fishtank »

http://www.royalmail.com/delivery/busin ... igned/faqs" onclick="window.open(this.href);return false;
Where can I post a Recorded Signed For™ item?

From any Post Office® branch in the UK, or you can have your mail collected from your work place using our Business Collection service
Please don't put Recorded items straight into a Post box. This invalidates the service as you won't be able to get a receipt as proof of posting.
I suppose if you're not too bothered about proof of posting the item will just be processed as normal and if you still get a signature it's job done but if it goes missing...you're screwed.
If that's the case though...why bother with RD?
good times, bad times you know I've had my share
PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Re: Recorded's in post boxes

Post by PhilthyPhil »

I suppose if you think the recipient denying receiving the item is much more likely than it getting lost or stolen in transit then you may post it in a postbox. Its still a silly thing to do though. Its not really that hard to take it to a Post Office or DO and get proof of posting.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Recorded's in post boxes

Post by Lounge Lizard »

But Recorded Signed For is for the benefit of the sender not the recipient, and if the sender's just put it in a post box and so hasn't got proof of posting then they're wasting the extra 95p. :crazy:
NewPostieUK
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Location: SickAsAChipLand

Re: Recorded's in post boxes

Post by NewPostieUK »

Won't a signature still be obtained upon delivery? If the sender wants proof of delivery then they'll still get it, even if they don't have proof of postage.
TrueBlueTerrier
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Re: Recorded's in post boxes

Post by TrueBlueTerrier »

NewPostieUK wrote:Won't a signature still be obtained upon delivery? If the sender wants proof of delivery then they'll still get it, even if they don't have proof of postage.
Yes - but they won't be able to claim non signature or loss if these occur. Or if it is signed but the receiver denies its their signature, again no claim.
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TFL001
POST OFFICE
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Re: Recorded's in post boxes

Post by TFL001 »

The item will still get processed in the same way as going through a post office .. however I am unsure if they will be able to.check the item has been delivered online ... I would guess that it would and if they have kept a copy of the barcode number then they should be able to trace the item once it has been delivered! .. let us know if the customer can do this ?? They won't be able to claim for any loss or damage as they don't have COP
fng
Posts: 462
Joined: 20 Jun 2011, 16:54
Gender: Male

Re: Recorded's in post boxes

Post by fng »

An Update.

I havn't seen the customer that asked me since so I tried it myself.
I sent a packet to my mum and checked the barcode on line and it is all there with the proof of sig. Obviously I dont know what would happen if it went missing, I assume I wouldn't have a leg to stand on.
Tripitaka: "You should live without fear. There's as much chance of good things as bad things."
Sandy: "It's a cheerful philosophy and I've heard it from people before. They're all dead now."
Monkey "Excuse me when I say, that you really are extraordinarily dim!"
mr ford
Posts: 129
Joined: 25 Oct 2012, 14:29
Gender: Male
Location: grimsby

Re: Recorded's in post boxes

Post by mr ford »

PhilthyPhil wrote:I suppose if you think the recipient denying receiving the item is much more likely than it getting lost or stolen in transit then you may post it in a postbox. Its still a silly thing to do though. Its not really that hard to take it to a Post Office or DO and get proof of posting.
it is if you dont have a car loads of post offices have closed down over the last 9 years
mouse
TrueBlueTerrier
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Re: Recorded's in post boxes

Post by TrueBlueTerrier »

fng wrote:An Update.

I havn't seen the customer that asked me since so I tried it myself.
I sent a packet to my mum and checked the barcode on line and it is all there with the proof of sig. Obviously I dont know what would happen if it went missing, I assume I wouldn't have a leg to stand on.

Thats what I understand it to be. If you put a recorded into the system via a Post Box then you will get the same service all the way through as long as nothing goes wrong. But if anything does go wrong and you try to claim then it will be rejected.
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mr ford
Posts: 129
Joined: 25 Oct 2012, 14:29
Gender: Male
Location: grimsby

Re: Recorded's in post boxes

Post by mr ford »

TrueBlueTerrier wrote:
fng wrote:An Update.

I havn't seen the customer that asked me since so I tried it myself.
I sent a packet to my mum and checked the barcode on line and it is all there with the proof of sig. Obviously I dont know what would happen if it went missing, I assume I wouldn't have a leg to stand on.

Thats what I understand it to be. If you put a recorded into the system via a Post Box then you will get the same service all the way through as long as nothing goes wrong. But if anything does go wrong and you try to claim then it will be rejected.
ive done it when i needed to check it got there but it wasnt valuable anyway whats 42 quid anyway these days or its something rm wont replace
mouse
TheCobra
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Joined: 31 Dec 2011, 09:58
Gender: Male

Re: Recorded's in post boxes

Post by TheCobra »

I've done a few collections myself and found a fair few recordeds myself just posted in the boxes. I guess yeh it will still work, but if you want to claim any sort of compo you would have to have the receipt of postage, so you are a bit stuffed if it goes missing.
Terryk
Posts: 24
Joined: 08 Sep 2007, 22:26

Re: Recorded's in post boxes

Post by Terryk »

I post about 20 a week straight into a Post Box. As others have said if you only want proof it was delivered that's fine. The things I send are only documents so have no value as such, I just need to know they were received. The only snag is there are a few which are delivered but get trapped in a bundle and not signed for when delivered. Of course with no proof of postage there is nothing I can do - but frankly waiting for the post office to scan 20 barcodes and then write the postcode and house number manually on the receipt - means I go without and live with it!
maninred
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Re: Recorded's in post boxes

Post by maninred »

:funneh
Terryk wrote:The only snag is there are a few which are delivered but get trapped in a bundle and not signed for when delivered.