Another query from the Courior

[eastie]

According to the Courior delivering to neighbours is everything apart from Specials and foreign signed for items.
What about recorded delivery??
Surely we can't deliver a recorded delivery to a neighbour .
Where is the box you click on, on the PDA that states that the item has been signed by a neighbour?
If the sender of the item checks online to see if the item has been delivered, he may think it has been delivered to the address he put on the item, when in fact it hasn't.
This then is open to problems especially if people who were not in are on say , a 2 week holiday

[monkeymutha]

Our DIM said nothing that needs a siggy.

[PhilthyPhil]

RSF is included in delivery to neighbour and I agree that it could be a bad idea. For one thing it means the recipient does not have the option to refuse delivery of letters from the likes of solicitors, councils, debt collectors etc that are often sent RSF. RSF is used by these sorts of customers because they need proof of delivery for legal reasons. What happens if they go to court and it turns out the letter was delivered to a neighbour and the intended recipient never got it, or it can not be proved that they did.

[freelunch]

According to the Courior delivering to neighbours is everything apart from Specials and foreign signed for items.
What about recorded delivery?? Surely we can't deliver a recorded delivery to a neighbour .

Some will leave recorded items with neighbours, some won't. Let's face it, the postie will get the blame when things go wrong!
So what's the best choice? Maybe leave recorded items with neighbours only in "low risk" neighbourhoods, and only packets (no rsf letters).
Where a neighbour signs your PDA, we could write "(neighbour)" after their name?

[Pat Ostman]

Just do not deliver to the neighbour, ever, RM have already said its up to us.

[eric the viking]

At Parcelforce we just put the house number after the neighbours name on the pda

[S6 Stroller]

I'm pretty sure in the CWU guidelines it said nothing that requires a signature should be left with a neighbour and RM's guidelines say no Specials or items from abroad that require a signature. CWU it is then...

[S6 Stroller]

At Parcelforce we just put the house number after the neighbours name on the pda

Don't take this the wrong way but I don't think that's really the point is it? A Registered item is sent by a customer who expects it to be signed for and taken in by somebody at the address on the front of it. If that's not happening surely that's a breach of T&Cs? This leads me to think that the T&Cs have probably been altered on the quiet to accommodate this, otherwise, how would Ofcom agree to it?