ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

New P739

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
steven100
Posts: 1391
Joined: 09 Aug 2009, 12:35
Gender: Male

Re: New P739

Post by steven100 »

Unable to gain access - stairs etc.???
Spongebobsquare
Posts: 12
Joined: 23 Sep 2012, 17:25
Gender: Male

Re: New P739

Post by Spongebobsquare »

Yeah the only thing I can think, if say they have the box on a gate and the gate is locked.
Btw when we leave it with neighbour do we still have to fill out everything on it, name address etc or can we just out at neighbour at number 2
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: New P739

Post by fishtank »

steven100 wrote:Unable to gain access - stairs etc.???
That's exactly what it's for.


If it is not possible to deliver an item or P739 card to a building where access is governed by a controlled entry system (such as time locks), a completed P739 card must be attached to the item, the item and P739 returned to the delivery office and a P4306 label added to the item.

You must attempt to deliver the item on each following working day (maximum 18-day period). On every occasion,the item must be taken out with the completed P739 card. If it can’t be delivered, you don’t have to complete a further P739 for every delivery attempt of the same item, but the P4306 label must be updated each day.

If and when the item can be delivered, the P739 card must be taken off the item, returned to the delivery office and destroyed.

However, if access to the building is possible but no one is available at the actual address, then the P739 card bearing the initial delivery attempt date must be delivered and the item returned to the delivery office as normal to await the addressee’s collection.
good times, bad times you know I've had my share
Bahia Feliz
Posts: 1169
Joined: 22 Sep 2008, 21:04
Gender: Male

Re: New P739

Post by Bahia Feliz »

Spongebobsquare wrote: Btw when we leave it with neighbour do we still have to fill out everything on it, name address etc or can we just out at neighbour at number 2
I just write on a 739 "parcel at no.8" etc,
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: New P739

Post by Lounge Lizard »

Still no box for 'parcel' as if if we don't deliver anything bigger than a 'letter' or 'packet'. :crazy:
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: New P739

Post by arnold cheshire »

Spongebobsquare wrote:Yeah the only thing I can think, if say they have the box on a gate and the gate is locked.
Btw when we leave it with neighbour do we still have to fill out everything on it, name address etc or can we just out at neighbour at number 2
no dont fill in their name and address
clashcityrocker
Posts: 16689
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: New P739

Post by clashcityrocker »

Does the neighbour have to ask for proof of identification, just as if they were working in the callers office?
And should the workplace coach be training them all?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: New P739

Post by arnold cheshire »

fishtank wrote:
steven100 wrote:Unable to gain access - stairs etc.???
That's exactly what it's for.


If it is not possible to deliver an item or P739 card to a building where access is governed by a controlled entry system (such as time locks), a completed P739 card must be attached to the item, the item and P739 returned to the delivery office and a P4306 label added to the item.

You must attempt to deliver the item on each following working day (maximum 18-day period). On every occasion,the item must be taken out with the completed P739 card. If it can’t be delivered, you don’t have to complete a further P739 for every delivery attempt of the same item, but the P4306 label must be updated each day.

If and when the item can be delivered, the P739 card must be taken off the item, returned to the delivery office and destroyed.

However, if access to the building is possible but no one is available at the actual address, then the P739 card bearing the initial delivery attempt date must be delivered and the item returned to the delivery office as normal to await the addressee’s collection.
under no circumstances must a p739 be filled in till its available to deliver through the letter box
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: New P739

Post by fishtank »

bringon4dayweeks wrote: under no circumstances must a p739 be filled in till its available to deliver through the letter box
Wrong bringon4dayweeks.
If you cannot get access to the property you should fill in the P739,tick the box that says unable to gain access and attach it to the packet then both should be returned to the delivery office and tried again the following day.
The words i quoted are not mine,they belong to Brian Thorley, operations and product
specification manager.
p739.jpg
You do not have the required permissions to view the files attached to this post.
good times, bad times you know I've had my share
clashcityrocker
Posts: 16689
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: New P739

Post by clashcityrocker »

fishtank wrote:
The words i quoted are not mine,they belong to Brian Thorley, operations and product
specification manager.
It would be interesting to know if Brian Thorley has ever visited a delivery office with "access" problems.
The idea that anyone is going to attempt to redeliver the packet for 18 days on the trot is hysterical.
I've never seen a P4306.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: New P739

Post by fishtank »

clashcityrocker wrote: I've never seen a P4306.
P4306.jpg
You have now. :dance
You do not have the required permissions to view the files attached to this post.
good times, bad times you know I've had my share
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: New P739

Post by arnold cheshire »

fishtank wrote:
bringon4dayweeks wrote: under no circumstances must a p739 be filled in till its available to deliver through the letter box
Wrong bringon4dayweeks.
If you cannot get access to the property you should fill in the P739,tick the box that says unable to gain access and attach it to the packet then both should be returned to the delivery office and tried again the following day.
The words i quoted are not mine,they belong to Brian Thorley, operations and product
specification manager.
p739.jpg
what does brian thorley know about deliveries fish ?
Stormproof
Posts: 6116
Joined: 07 Jul 2007, 21:03
Gender: Female

Re: New P739

Post by Stormproof »

Never seen those labels in my office and I doubt the managers have ever heard of them.
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets


Illegitimi non carborundum
monkeymutha
Posts: 317
Joined: 15 Mar 2012, 18:00
Gender: Female
Location: At the bottom of the bottomless pit

Re: New P739

Post by monkeymutha »

a completed P739 card must be attached to the item
WTF with? A stapler? Or RM issued sellotape?
factorycat
Posts: 79
Joined: 19 Mar 2011, 16:31
Gender: Male

Re: New P739

Post by factorycat »

All we do at our office regarding "no access" is bring it back. Write N/A on the parcel and the date...... Then attempt it again the next day.

What about letters??... Do you have to fill out a p739 for every letter you bring back???...... :roll: .... Exactly.

Just endorsed the letter/packet with the date and attemp the following day.