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complaint

Got a question for a CWU Rep? And all CWU related matters.
jeanie
Posts: 71
Joined: 28 Aug 2010, 19:13
Gender: Male

complaint

Post by jeanie »

Can anyone tell me if an office can put in a complaint against there manager?? If they can how do we go about it??
Ahebban
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Joined: 19 May 2009, 13:41
Gender: Male
Location: Left of ... Left

Re: complaint

Post by Ahebban »

If the office is 'CWU' then the obvious approach would be to contact your Area Rep. They, in turn, can raise the issue with their counterpart at RM. Alternatively, one member can raise the issue as an 'Individual Grievance' supported by and on behalf of the office as a whole.

Personally, I would opt for the first option - see if the issue(s) can be resolved without resorting to more formal processes.
Ahebban - anglo-saxon in origin - meaning 'Wages War'

What counts is not necessarily the size of the dog in the fight, what counts is the size of the fight in the dog. - Mark Twain
jeanie
Posts: 71
Joined: 28 Aug 2010, 19:13
Gender: Male

Re: complaint

Post by jeanie »

Thanks for the reply. If I put a grieavance in does the area manager deal with that as they are worse or can you request it be dealt with outside the area?
TrueBlueTerrier
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Re: complaint

Post by TrueBlueTerrier »

There is an old thread from 2009 that might help http://www.royalmailchat.co.uk/communit ... 15&t=22283" onclick="window.open(this.href);return false;
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