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Signing for recorded on behalf of disabled customer

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Zootsuit
Posts: 92
Joined: 07 Oct 2011, 19:49
Gender: Male

Signing for recorded on behalf of disabled customer

Post by Zootsuit »

I swear I saw something written about how you sign for recordeds on behalf of a customer who can't sign for themselves (disabled, infirm etc) but I can't find it again.

Anyone know what the procedure is or point me towards the info?

Regards MH
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: Signing for recorded on behalf of disabled customer

Post by arnold cheshire »

Mighty Hunter wrote:I swear I saw something written about how you sign for recordeds on behalf of a customer who can't sign for themselves (disabled, infirm etc) but I can't find it again.

Anyone know what the procedure is or point me towards the info?

Regards MH
ive had customers not sign in the box you get the pda back its blank but theyve gone so i sign a squiggle stuff it theyve had the item
dan1986ccfc
Posts: 63
Joined: 07 Dec 2009, 16:58
Gender: Male

Re: Signing for recorded on behalf of disabled customer

Post by dan1986ccfc »

Mighty Hunter wrote:I swear I saw something written about how you sign for recordeds on behalf of a customer who can't sign for themselves (disabled, infirm etc) but I can't find it again.

Anyone know what the procedure is or point me towards the info?

Regards MH

Yeah its in the PDA handbook.

I think your meant to pop in D.W.S ( delivered without signature)
fng
Posts: 462
Joined: 20 Jun 2011, 16:54
Gender: Male

Re: Signing for recorded on behalf of disabled customer

Post by fng »

I asked the same on here, got told DNS Delivered Not Signed
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Mr Rush
Posts: 3335
Joined: 05 Aug 2011, 14:27
Gender: Male

Re: Signing for recorded on behalf of disabled customer

Post by Mr Rush »

bringon4dayweeks wrote:ive had customers not sign in the box you get the pda back its blank but theyve gone so i sign a squiggle stuff it theyve had the item
Sometimes they do it too fast and lightly that the PDA doesn't register it. So yes, a squiggle by any other name... :shhhhh
The machine stops.