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Numbers that don't add up.....

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Numbers that don't add up.....

Post by fishtank »

We get as an allocation for a van share 20 attendance calls per 500 Delivery Points
for Van / Shared van (5 of which are deemed unsuccessful).
If 5 out of 20 are deemed unsuccessful that's a failure rate of 25% or basically 25% of the houses you deliver to have no-one in....with me so far?

If that's the case how come on the myroyalmail website when talking about delivery to neighbour it says....
Customers say they prefer to have items delivered to their homes, though 55% :shock: of homes are usually empty during normal working hours.
https://www.myroyalmail.com/news/nation ... neighbours" onclick="window.open(this.href);return false;

Whooops. :d'oh!
good times, bad times you know I've had my share
eastie
EX ROYAL MAIL
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Joined: 16 Jun 2011, 15:32
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Re: Numbers that don't add up.....

Post by eastie »

What about on Council Estates where people ARE in but dont answer the door due to people being drunk, stoned , asleep till luchtime , think its the debt collector or other reasons that must be at least another 20%
Biker Mouse
Posts: 543
Joined: 19 Oct 2009, 18:37
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Re: Numbers that don't add up.....

Post by Biker Mouse »

fishtank wrote:We get as an allocation for a van share 20 attendance calls per 500 Delivery Points
for Van / Shared van (5 of which are deemed unsuccessful).
If 5 out of 20 are deemed unsuccessful that's a failure rate of 25% or basically 25% of the houses you deliver to have no-one in....with me so far?

If that's the case how come on the myroyalmail website when talking about delivery to neighbour it says....
Customers say they prefer to have items delivered to their homes, though 55% :shock: of homes are usually empty during normal working hours.
https://www.myroyalmail.com/news/nation ... neighbours" onclick="window.open(this.href);return false;

Whooops. :d'oh!
Surely it's 5 of the 500 houses which are empty? the other 495, you have no idea whether or not they are. Likelihood is it is nearer 50 % empty.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Numbers that don't add up.....

Post by fishtank »

Biker Mouse wrote:Surely it's 5 of the 500 houses which are empty? the other 495, you have no idea whether or not they are. Likelihood is it is nearer 50 % empty.
No.
The allocation of 20 attendance calls is your sample 100%.
When Royal Mail assume 5 of the 20 will be unsuccessful they are saying that on average 25% of your customers or 1 in 4 will not be in.
According to the website though it's 55% or more than 1 in 2.
good times, bad times you know I've had my share
DGP1
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Re: Numbers that don't add up.....

Post by DGP1 »

fishtank wrote:
Biker Mouse wrote:Surely it's 5 of the 500 houses which are empty? the other 495, you have no idea whether or not they are. Likelihood is it is nearer 50 % empty.
No.
The allocation of 20 attendance calls is your sample 100%.
When Royal Mail assume 5 of the 20 will be unsuccessful they are saying that on average 25% of your customers or 1 in 4 will not be in.
According to the website though it's 55% or more than 1 in 2.
You know that their figures don't add up, they just make these things up as they go along...........just like about everything else from planet RM.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
Hitcher
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Joined: 20 Sep 2009, 09:59
Gender: Male

Re: Numbers that don't add up.....

Post by Hitcher »

Because you're only calling on 20 in every 500 you don't know if the other 230 are empty or not.
IloveMYredTROLLEY!
EX ROYAL MAIL
Posts: 1923
Joined: 02 Apr 2010, 06:54
Gender: Male

Re: Numbers that don't add up.....

Post by IloveMYredTROLLEY! »

I was under the impression, perhaps incorrectly, that we are expected to have 20 attendance calls per 500 drops (yeah right, try 35-50 these days) and that ~50% of those are expected to be P739ed (which tallies up reasonably with that myroyalmail quote).

Which in turn means that half the attendance packets we take out are going to need time at the intended address, then at least one neighbour (if not a Recorded Signed For or Special Delivery), before returning to the original address to leave a P739 stating what has eventually happened to said packet.

Which means a typical round is going to need somethig in the ballpark of an extra 60minutes of delivery time to keep the same number of drops and implement this "leaving things with neighbours" as managers intend and imply on that D2D info sheet.

Yet I get the impression they are officially saying to us that trying neighbours is optional and they do not intend to reduce walk sizes to cope with the workload of this new initiative!
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POSTMAN
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Re: Numbers that don't add up.....

Post by POSTMAN »

Same old s**t from them,just like the timings for writing out a card,Bob on their site and in the courier says to do this then do that and when it's all done 2 mins have passed,the timings in Pegasus is.......64 seconds. :left: :roll:
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Re: Numbers that don't add up.....

Post by PhilthyPhil »

If people know they are going to be out during normal work hours they are less likely to arrange to have stuff delivered then (or get it delivered to work instead), hence the percentage of failed attendance calls may not be the same as the overall percentage of unoccupied houses.
dounome
Posts: 91
Joined: 29 Dec 2006, 16:21

Re: Numbers that don't add up.....

Post by dounome »

eastie wrote:What about on Council Estates where people ARE in but dont answer the door due to people being drunk, stoned , asleep till luchtime , think its the debt collector or other reasons that must be at least another 20%
So your saying that because they are on a council estate they must be Alcoholics, drug ridden, unemployed and poor, :Applause
dvbuk55
EX ROYAL MAIL
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Re: Numbers that don't add up.....

Post by dvbuk55 »

dounome wrote:
eastie wrote:What about on Council Estates where people ARE in but dont answer the door due to people being drunk, stoned , asleep till luchtime , think its the debt collector or other reasons that must be at least another 20%
So your saying that because they are on a council estate they must be Alcoholics, drug ridden, unemployed and poor, :Applause
I lived in a council house 39 years ago when I left HM forces they weren't the ghetto areas that some are today and unemployment and abject poverty wasn't around on anything like the scale it is now. Of course I didn't live in one very long and so I have little idea of when the tide turned.
fishtank
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Re: Numbers that don't add up.....

Post by fishtank »

PhilthyPhil wrote:If people know they are going to be out during normal work hours they are less likely to arrange to have stuff delivered then (or get it delivered to work instead), hence the percentage of failed attendance calls may not be the same as the overall percentage of unoccupied houses.
I thought about that and I'd maybe buy that for a 5-10% swing phil but 30% of difference?
They are full of s**t and pick these numbers out of the big book of bollocks is the real story. :neutral:
good times, bad times you know I've had my share
arnold cheshire
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Re: Numbers that don't add up.....

Post by arnold cheshire »

Biker Mouse wrote:
fishtank wrote:We get as an allocation for a van share 20 attendance calls per 500 Delivery Points
for Van / Shared van (5 of which are deemed unsuccessful).


Surely it's 5 of the 500 houses which are empty? the other 495, you have no idea whether or not they are. Likelihood is it is nearer 50 % empty.
a burglars paradise