Cut offs/leaving packets

[celerycelery]

As usual had a few cut offs today but instead of leaving an hours worth of delivery we were told to leave all packets that need an attendance call (wont go through letter box) and just take the letters/flats. Why would they have wanted us to do this? Also manager did a cut off that was left and he left all the packets on the top of the frame and just delivered the letters/flats. Isnt this wilful delay?

[spen]

is it cause packets arnt covered by the uso

[Pat Ostman]

is it cause packets arnt covered by the uso

Some days they are, some they are not. Depends who you speak to it seems

[IcanthelpthewayIam]

As usual had a few cut offs today but instead of leaving an hours worth of delivery we were told to leave all packets that need an attendance call (wont go through letter box) and just take the letters/flats. Why would they have wanted us to do this? Also manager did a cut off that was left and he left all the packets on the top of the frame and just delivered the letters/flats. Isnt this wilful delay?

I would be tempted to email moya and tell her that your dom is asking you to stream mail, its not allowed and he will get into trouble

unfortunately not wilful delay by him its just reducing the office failure for the daily report

[ronpetetrevchris]

If we did it we'd be straight under disciplinary, report this to the dom if hes in on it go the union route. This was happening at our d.o too

[IloveMYredTROLLEY!]

What happens if a random audit team hit the depot, or a manager higher up the food chain outside the depot comes along and sees those packets left on the frame?

Does this scenario not fall into the "give me that instruction in writing, please", as you can bet your bottom dollar that the depot managers from the lino to the DOM are all going to claim innoscence to that verbal instruction, as they know full well they will get hammered for authorising such practices.

[fishtank]

As usual had a few cut offs today but instead of leaving an hours worth of delivery we were told to leave all packets that need an attendance call (wont go through letter box) and just take the letters/flats. Why would they have wanted us to do this?

It could just be that packets are easier to resource on overtime.
Given the choice between 2hrs of delivering cut offs and 2hrs of delivering packets most people will jump at the packets.

Also manager did a cut off that was left and he left all the packets on the top of the frame and just delivered the letters/flats. Isnt this wilful delay?

No but failure to report them as "failures" could in theory cost him his job.

[celerycelery]

The same thing has happened today so there are areas around our office that have not had any parcels/packets for 2 days now. Ridiculous.

[POSTMAN]

is it cause packets arnt covered by the uso

They are covered,like Fish says above,packets are easier all round.

[POSTMAN]

PS: Tell uncle Bob and CC it to Moya.

[robd]

interesting and topical debate,because it is one thing for a manager to instruct someone to leave there packets so they are able to complete(on the assumption that someone else will cover/deliver them)
But we have regularly had days when packets are not even attempted!!...because the managers insist they are not covered by the USO.

[fishtank]

is it cause packets arnt covered by the uso

http://www.royalmailgroup.com/regulatio ... obligation" onclick="window.open(this.href);return false;

Minimum Universal Service requirements

The Postal Services Act 2011 sets out the minimum requirements the Universal Service provider must deliver. These are statutory. They can only be altered with the consent of the UK Parliament. The minimum requirements are:

At least one delivery of letters every Monday to Saturday to every address in the UK

At least one collection of letters every Monday to Saturday from every access point in the UK that is used to receive letters and postal packets for onward transmission

Postal services at an affordable, uniform tariff across the UK

A registered items service at an affordable public tariff

An insured items service at an affordable public tariff

A free-of-charge postal service to blind or partially sighted people

Free carriage of legislative petitions and addresses

Postal Packets ≤20kg

[robd]

Duty to secure provision of a universal postal service
3.5 Section 29(1) of the Act provides that Ofcom must carry out its functions in relation to
postal services
20
3.6 Section 30(1) of the Act requires Ofcom to make a universal postal service order
setting out a description of the services that Ofcom considers should be provided in
the United Kingdom as a universal postal service, and the standards with which
those services are to comply.
in a way that it considers will secure the provision of a universal
postal service. Section 29(2) of the Act provides that Ofcom’s power to impose
access or other regulatory conditions is subject to the duty imposed by section 29(1)
of the Act.
3.7 The universal postal service must, as a minimum, include each of the services set
out in section 31 of the Act. Those services are known as the ‘minimum
requirements’ and comprise (in summary):
• at least one delivery of Letters every Monday to Saturday, and at least one
delivery of other postal packets every Monday to Friday;

[fishtank]

• at least one delivery of Letters every Monday to Saturday, and at least one
delivery of other postal packets every Monday to Friday;

That's always been the case with packets and the USO.

When talking about failures and whether management have to report them this relates to Quality of Service not the USO.
Any failure of any mail be it letters,packets,specials or D2D has to be reported to the DSM.
Failure to do so can be gross misconduct and can lead to dismissal....and it has.

[robd]

• at least one delivery of Letters every Monday to Saturday, and at least one
delivery of other postal packets every Monday to Friday;

That's always been the case with packets and the USO.

When talking about failures and whether management have to report them this relates to Quality of Service not the USO.
Any failure of any mail be it letters,packets,specials or D2D has to be reported to the DSM.
Failure to do so can be gross misconduct and can lead to dismissal....and it has.

Exactly,they should be via DODR,but when a manager is saying that they can be left/failed(and presumably not reported)because they are not covered by the USO??