ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Atended calls P+L

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Puppetmaster
Posts: 440
Joined: 03 Oct 2008, 19:56
Gender: Male

Atended calls P+L

Post by Puppetmaster »

P+L is coming to our office shortly.
My walk and my mates walk ,looks to be put together,wich does make some sense,except for the sheer number of attended calls .
Packets in our area get far more than office average.

Whilst we beleive we could do our 2 walks together ,the packet Problem is a real issue already before we go with P+l.

Under P +L are packets taken into account.

The volume of packets on my walk many days now in the quietest period of the year is on par with early Dec Last year.
Managers suggest when P+l comes in we will be given a extra 45 min on our duties to do all packets,size of walk stays same ,but with tracked growing as well we cannot see how we will do it .

Is their a official Average for Attended calls on P+l ?
What should we be telling the PLanner concerning our 2 walks.?
daveyeff
Posts: 4699
Joined: 12 Mar 2010, 19:38
Gender: Male

Re: Atended calls P+L

Post by daveyeff »

you are not guaranteed to get you,re present duty if there is(and probably will be) an office repick.,,,,just a thought.
clashcityrocker
Posts: 16689
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: Atended calls P+L

Post by clashcityrocker »

As part of your revision process you should have done a packet sampling exercise where you counted the number of packets/RD/SD/Tracked items for each walk with the packet duty doing the same for a couple of weeks.
Georoute is set up with a default position of 20 attendance calls/500 delivery points.
If your packet sampling exercise has highlighted more attendance calls than this the planner should be building in extra time.

If they allow you time for 20 packets and you have 60 either you will require overtime each day to complete or 40 packets will fail and they will need to resource extra time from elsewhere.
I assume you will be having a repick - so it might not be your duty anyway.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
obscurityknocks
Posts: 195
Joined: 01 Jan 2012, 12:17
Gender: Male

Re: Atended calls P+L

Post by obscurityknocks »

They use something called MIRA to add in extra time for more packets/specials etc than georoute gives the delivery. Its a manual intervention tool but not used properly by most planners or not even used at all.
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: Atended calls P+L

Post by arnold cheshire »

obscurityknocks wrote:They use something called MIRA to add in extra time for more packets/specials etc than georoute gives the delivery. Its a manual intervention tool but not used properly by most planners or not even used at all.
they just do what they want its all rubbish
anTi
Posts: 380
Joined: 19 Oct 2009, 15:54
Gender: Male

Re: Atended calls P+L

Post by anTi »

Our office average was for packets was 36 i think.

This was some dreamt up number.
eastie
EX ROYAL MAIL
Posts: 2234
Joined: 16 Jun 2011, 15:32
Gender: Male

Re: Atended calls P+L

Post by eastie »

Some of the rounds were changed for P/L so the parcel count was a waste of time .
The planner didnt take any notice and put it down as an average of 20 which was well below what the majority were getting .
This was highlighted but the planners had long gone.
That was a year ago.
If you are starting P/L soon dont forget to tell the planners about houses with lots of steps as they conveniently forgot about that as well
DB1100
Posts: 1976
Joined: 10 Sep 2007, 14:30

Re: Atended calls P+L

Post by DB1100 »

Puppetmaster wrote:P+L is coming to our office shortly.
My walk and my mates walk ,looks to be put together,wich does make some sense,except for the sheer number of attended calls .
Packets in our area get far more than office average.

Whilst we beleive we could do our 2 walks together ,the packet Problem is a real issue already before we go with P+l.

Under P +L are packets taken into account.

The volume of packets on my walk many days now in the quietest period of the year is on par with early Dec Last year.
Managers suggest when P+l comes in we will be given a extra 45 min on our duties to do all packets,size of walk stays same ,but with tracked growing as well we cannot see how we will do it .

Is their a official Average for Attended calls on P+l ?
What should we be telling the PLanner concerning our 2 walks.?
I our P/L revision it wasn't just 2 walks put together it was 2 and a half also the planners take no account of the number of calls,its just sweet talk they give you.
For we were soldiers once,and young
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32787
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Atended calls P+L

Post by POSTMAN »

2 walks put together,add on an extra 45mins,add a trolley here and everywhere,add on all the other bits,is this how it's done now?
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Atended calls P+L

Post by not me »

POSTMAN wrote:2 walks put together,add on an extra 45mins,add a trolley here and everywhere,add on all the other bits,is this how it's done now?

now? as in it wasnt that way before?
pretty much how it was done in ours
Hitcher
Posts: 1528
Joined: 20 Sep 2009, 09:59
Gender: Male

Re: Atended calls P+L

Post by Hitcher »

clashcityrocker wrote:As part of your revision process you should have done a packet sampling exercise where you counted the number of packets/RD/SD/Tracked items for each walk with the packet duty doing the same for a couple of weeks.
Georoute is set up with a default position of 20 attendance calls/500 delivery points.
If your packet sampling exercise has highlighted more attendance calls than this the planner will revert back to the default value.
Corrected for you.