Performance pressure:A letter in the Voice

[fishtank]

Performance pressure
I write to you with grave concern regarding the union’s position on performance issues.
This indeed does relate to prep times. Our office is in the middle of the first half of the new working
agreement, a lot of problems have arisen over getting finished on our time and the thorny issue of
performance standards has been brought up.

Worst of all, I am told the union has agreed to these performance timings.
I am by no means the fastest postman, but neither do I feel I am slow. However under these new
prep times that is exactly what I am being told.
This does wonders for my morale as you can imagine! I am feeling under pressure.
Could you please clear this worrying issue up for everyone?
Wesley McDowell
Newtonards, County Down

CWU assistant secretary Bob Gibson replies:
The tools we have agreed with Royal Mail for delivery offices are not designed to be used for individual
performance. There is a separate national agreement that covers this - Royal Mail Individual Performance Standards - and any other type of approach is not agreed with the CWU.

If management persist in using anything else, then a disagreement should be registered in the office to prevent this. The agreed tool is the IWT and this tool is about office performance not individual
performance. I should also make it clear that the CWU has not agreed to 100BSI in the Business Transformation: 2010 And Beyond agreement or as part of the IWT.
Indoor performance is determined in line with the Setting Indoor Performance agreement. Also, the prep time will be affected by the volume of walk-sequenced mail you receive and the mix of mail you
receive - i.e. letters, flats and packets - and whether you have one address per slot or two addresses per slot, assuming you are working on an RM2000 frame, and whether that is a standard frame.
So there are a number of influencing factors at play. It is not as simple as some people who have never performed a delivery in their life would like to make out.
If you are coming under pressure, then make your rep aware.In your case I have forwarded your letter to
your area delivery rep so that he can offer you assistance.

[anTi]

Good to know that the indoor working tool cannot be used to single anyone one person out.

[Glenno]

Good to know that the indoor working tool cannot be used to single anyone one person out.

anTi........ a good Rep who has been thru Methods know's that the IWT is an office based measurement tool NOT an Individual Performance issue .......simples

[DGP1]

It's actually a problem in NI, the managers are running riot here and bugger all is done, suppose just as long as London is OK then bugger everyone else.

[celerycelery]

Our planner has said a revision has to be set at 100BSI as they all are. Setting it to what your office is performing at is a better idea but trying to find that out is like the old needle in a haystack. Managers doing our work, people coming in early cause they dont want a bullying manager on their back, people not taking full breaks....the list goes on but with all this happening you cant get an accurate performance rate.

[BELIAL]

Anybody spotting a pattern here?

[POSTMAN]

It's actually a problem in NI, the managers are running riot here and bugger all is done, suppose just as long as London is OK then bugger everyone else.

Walk then.

[wf]

It's actually a problem in NI, the managers are running riot here and bugger all is done, suppose just as long as London is OK then bugger everyone else.

Walk then.

Wish it was as simple as that postman
I second what dg said .and I might add that some union
Reps are backing management up on it
It's a problem that just isnt going to go away and may
Come to an office near you soon

[BELIAL]

Performance pressure


CWU assistant secretary Bob Gibson replies:

If you are coming under pressure, then make your rep aware.In your case I have forwarded your letter to
your area delivery rep so that he can offer you assistance.

In other words" just f**k off and die", cos if you don't ,I may have to pull my finger out.Nice to witness how this "union" operates :ncfo

[DGP1]

It's actually a problem in NI, the managers are running riot here and bugger all is done, suppose just as long as London is OK then bugger everyone else.

Walk then.

So drunk so I really shouldn't comment

But (oh crap) it's so hard to walk, so few FTers that will walk, it's really only me and a few others who will, not enough to make a difference but enough to get us sacked over it maybe (as I've said before) if the CWU leadership stopped concentrating on London so much and actually looked at what's going on in the regions things could be better.



We all know the NI issue and what trouble it got this site into a few years ago (I know the details that others don't and they're not good).

Must stop making serious posts when I've been drinking

[woofwoof]

this is happening in hull

[fishtank]

this is happening in hull

This appears to be happening all over.

[celerycelery]

this is happening in hull

Its the same at our spot which isnt a million miles away from you. Basing all our revision work on 100BSI when i reckon its nearer 90 maybe even 85. This can make a huge difference to indoor hours as well so its crucial its the correct figure.

[woofwoof]

http://www.royalmailchat.co.uk/communit ... 42&t=37811" onclick="window.open(this.href);return false;

use that it should solve a problem i am told