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collections best practice

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silly suffolk
MAIL CENTRES/PROCESSING
Posts: 728
Joined: 04 Mar 2011, 21:31
Gender: Male
Location: deepest suffolk

collections best practice

Post by silly suffolk »

any one out there had involvement in introducing this? did you put hours in or was it used as a savings exercise? [need i ask?]
Glenno
Posts: 1491
Joined: 05 Jun 2007, 13:12

Re: collections best practice

Post by Glenno »

silly suffolk wrote:any one out there had involvement in introducing this? did you put hours in or was it used as a savings exercise? [need i ask?]
Collections best practice is a Revision of which there is a 6 step phase, and YES it is a savings exercise, we are currently at Disagreement over this ( all hubs in the area ) :wave :wave
Talell
MAIL CENTRES/PROCESSING
Posts: 227
Joined: 16 Aug 2010, 22:31
Gender: Male

Re: collections best practice

Post by Talell »

it was carried out a year ago for us, savings exercise, with full involvement.

It only worked because we had a decent planner, who actually listened and had experience on the floor