I've a customer who normally works in his own shop,and he also residend in a stair further up the Street,which i deliver in a different bag,also he sends parcels too his home,so having too take his parcels too his shop instead.Now my point here is i've aways been having difficuly gaining access too his stair,so having to retry again the following day.I informed him for ages about this and told me that the postie who was on the walk before refused a key,and nothing he will do about it.
Fair enough i thought,as can't force him for a key.Anyway this morning handed his mail adressed to his shop,then asked where is i had mail from his stair,in return i told him i had attemped his stair earlier and is in my van.
Then he suddenly snaps out of the blue and starts demanding my name as he wishestoo maske a complaint,as he shouts that he left the stair open for me which is crap as that door is never open for me.
As he ws being very rude and intimading i never reacted and camly told him that i already being telling him that i had diffulty gaining access too his stair and today was no different.I think,too be honest he was trying too show off to one off his custemers or at least tried too provoke me but failed miserably.
I told him that under no circumstances that i should take his verbal abuse,and will report him for it when i get back.Then he calls me a miserable b------,i asked him what did you say,and repeats it.So i suppose i done the right thing and told him don't be expecting his mail from Monday onwards,as he will probably have too collect it himsel.
I got back too the depot and line manager was away home,so ireported it to aother line manager,and told me i done the right thing and see my linemanager this Monday.
Too be honest,i hope my line manager and rep and backs me by refusing too take his mail too him,because if i get told too cotinue to deliver his mail,then what would the point be in having postmans' rights with his sort of aggresive behavour,and would feel that i would be a laughing stock,and a soft touch.
First rule of thumb--you deliver to the address on the packets--letters--he has no right to ask you to do otherwise. i had a similar situation with a shopkeeper, who used to have mail addressed to other units in the same building, although they had long shut down, or hadn;t even existed! his argument was that as he had the only Indian name ih the mall, he should get all the mail, with his name on regardless! Turned out he was work8ing a flanker with council tax etc!
), but if i'm in a rush for a packet, I can go over there and grab the stuff as early as 9:30am or wait till 10am 'till he brings it round on the start of his van round.
Still,your right though he has fecked himself up there.As well as myself now 