do we have a copy of the agreement between quadrant (royal mail) and the cwu on the process
(90 day consultation period)
on evaluating if a staffed canteen can stay open in a delivery office
many thanks
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need agreement between royal mail and quadrant
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keithposty
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SexyLegs
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Re: need agreement between royal mail and quadrant
You've really got the bit between your teeth Keith! lol
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fishtank
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Re: need agreement between royal mail and quadrant
The Review Process:
Quadrant will provide sales figures on request by Royal Mail Group
Royal Mail Group will advise and provide the relevant figures to the local employees and their local union representatives
In cases where all parties recognise that the sales v subsidy ratio of the service can be improved by changing the canteen opening hours without significant detriment to customer service, changes should be implemented as soon as possible.
Royal Mail Group and its union representatives will document those changes and advise Quadrant of the intentions so that Quadrant can promptly communicate with its employees and union representatives
Other measures may be necessary to improve the viability of the canteen service. Royal Mail Group will invite local representatives from the CWU and the CMA to a meeting to explain the situation, and aim to identify reasons for low usage and opportunities to increase sales such as introducing trolley services, hampers and ‘grab and go’ products, where applicable
Royal Mail Group will prepare a brief for use at WTL&L sessions. Copies will be provided to local union representatives. It will include advice on setting up a local focus group to discuss potential improvement opportunities and carrying out a low/non user questionnaire if it is decided that this would be useful
Royal Mail Group will incorporate all opportunities in a written action plan that will state the minimum acceptable level of sales
These measures will be trialled and the duration of the trial should not exceed three months, unless there is a marked improvement shown in the last month, in which case, extension should be considered and agreed by all parties concerned. If the situation deteriorates after month one or month two the trial may be ceased.
Progress will be reviewed at least monthly, with the action plan being revised as appropriate. Weekly sales figures will be provided to assess progress.
At the end of the review process, the outcome will be jointly assessed. Royal Mail Group will then decide whether the service will:
continue in its current form
continue in its modified form
be withdrawn
Royal Mail Group will advise Quadrant of its decision. Royal Mail Group will then communicate the decision to the other parties involved.
If the service has been modified it will be reviewed after a period of 3 months to assess the success of the change and if any further action is required.
Royal Mail Group will involve Quadrant at all appropriate stages of the procedure. Any consequent changes to Quadrant’s workforce structure will be dealt with under separate procedures agreed between Quadrant and the CWU and the CMA.
Paul Jobling Terry Pullinger
AGM HCW Assistant Secretary
Royal Mail Group CWU
Quadrant will provide sales figures on request by Royal Mail Group
Royal Mail Group will advise and provide the relevant figures to the local employees and their local union representatives
In cases where all parties recognise that the sales v subsidy ratio of the service can be improved by changing the canteen opening hours without significant detriment to customer service, changes should be implemented as soon as possible.
Royal Mail Group and its union representatives will document those changes and advise Quadrant of the intentions so that Quadrant can promptly communicate with its employees and union representatives
Other measures may be necessary to improve the viability of the canteen service. Royal Mail Group will invite local representatives from the CWU and the CMA to a meeting to explain the situation, and aim to identify reasons for low usage and opportunities to increase sales such as introducing trolley services, hampers and ‘grab and go’ products, where applicable
Royal Mail Group will prepare a brief for use at WTL&L sessions. Copies will be provided to local union representatives. It will include advice on setting up a local focus group to discuss potential improvement opportunities and carrying out a low/non user questionnaire if it is decided that this would be useful
Royal Mail Group will incorporate all opportunities in a written action plan that will state the minimum acceptable level of sales
These measures will be trialled and the duration of the trial should not exceed three months, unless there is a marked improvement shown in the last month, in which case, extension should be considered and agreed by all parties concerned. If the situation deteriorates after month one or month two the trial may be ceased.
Progress will be reviewed at least monthly, with the action plan being revised as appropriate. Weekly sales figures will be provided to assess progress.
At the end of the review process, the outcome will be jointly assessed. Royal Mail Group will then decide whether the service will:
continue in its current form
continue in its modified form
be withdrawn
Royal Mail Group will advise Quadrant of its decision. Royal Mail Group will then communicate the decision to the other parties involved.
If the service has been modified it will be reviewed after a period of 3 months to assess the success of the change and if any further action is required.
Royal Mail Group will involve Quadrant at all appropriate stages of the procedure. Any consequent changes to Quadrant’s workforce structure will be dealt with under separate procedures agreed between Quadrant and the CWU and the CMA.
Paul Jobling Terry Pullinger
AGM HCW Assistant Secretary
Royal Mail Group CWU
good times, bad times you know I've had my share
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clashcityrocker
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Re: need agreement between royal mail and quadrant
Fishtank at his "obscure document" best.

The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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keithposty
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Re: need agreement between royal mail and quadrant
DUE TO OUR STAFFED CANTEEN REVIEWS, I SENT THIS TO QUADRANT
would you be so kind as to send me the following
1/ the subsidy level XXXXXX received for canteen facility from royal mail for the period 2009 to 2010, and how much of the subsidy was used
2/ the subsidy level XXXXXX received for canteen facility from royal mail for the period 2010 to 2011, and how much of the subsidy was used
in addition to my last request can you also confirm as well if the subsidy XXXXX receives is proportioned over 4 or 5 days
(WE NOW HAVE A 4 DAY SERVICE BUT THATS ANOTHER ISSUE)
RESPONSE
I am unable to supply any financial or contractual details to a third party as this is commercially sensitive information. My suggestion would be for you to contact Royal Mail directly who will have records of our fees for this and previous years.
In response to your later query about subsidy “if the subsidy XXXX receives is proportioned over 4 or 5 days” There is a set fee for Breakfast Bars agreed between Royal Mail and Quadrant. XXXXX although open over 4 days, our fees remain the same as it would open five days as the fee is for 10 hours of service whether that is provided over 3,4 or 5 days.
Regards.
COMMENTS ON NOT RELEASING THE REQUIRED DATA AS TO THE AGREEMENT POSTED BY FISHTANK
MANY THANKS
would you be so kind as to send me the following
1/ the subsidy level XXXXXX received for canteen facility from royal mail for the period 2009 to 2010, and how much of the subsidy was used
2/ the subsidy level XXXXXX received for canteen facility from royal mail for the period 2010 to 2011, and how much of the subsidy was used
in addition to my last request can you also confirm as well if the subsidy XXXXX receives is proportioned over 4 or 5 days
(WE NOW HAVE A 4 DAY SERVICE BUT THATS ANOTHER ISSUE)
RESPONSE
I am unable to supply any financial or contractual details to a third party as this is commercially sensitive information. My suggestion would be for you to contact Royal Mail directly who will have records of our fees for this and previous years.
In response to your later query about subsidy “if the subsidy XXXX receives is proportioned over 4 or 5 days” There is a set fee for Breakfast Bars agreed between Royal Mail and Quadrant. XXXXX although open over 4 days, our fees remain the same as it would open five days as the fee is for 10 hours of service whether that is provided over 3,4 or 5 days.
Regards.
COMMENTS ON NOT RELEASING THE REQUIRED DATA AS TO THE AGREEMENT POSTED BY FISHTANK
MANY THANKS
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clashcityrocker
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Re: need agreement between royal mail and quadrant
Royal Mail Group will advise and provide the relevant figures to the local employees and their local union representatives
So ask RM for the appropriate information.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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keithposty
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Re: need agreement between royal mail and quadrant
composing a letter to the DSM as we speak 
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hans solo
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Re: need agreement between royal mail and quadrant
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DGP1
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Re: need agreement between royal mail and quadrant
Yeah, I'd like to know where he got all of them, I wonder if he has a document on how viagra affect delivery dutiesclashcityrocker wrote:Fishtank at his "obscure document" best.![]()
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I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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clashcityrocker
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Re: need agreement between royal mail and quadrant
I think it makes it harder for longer.DGP1 wrote: I wonder if he has a document on how viagra affect delivery duties
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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DGP1
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Re: need agreement between royal mail and quadrant
We're both so going to the naughty roomclashcityrocker wrote:I think it makes it harder for longer.DGP1 wrote: I wonder if he has a document on how viagra affect delivery duties
I'm preparing myself for the zombie invasion, rule number 1 - Cardio