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Virgin media window envelopes

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Blue29
Posts: 223
Joined: 22 Jun 2011, 10:24
Gender: Male

Virgin media window envelopes

Post by Blue29 »

I guess you all know the problem. Letter shifts in envelope and cannot be read.

Is it legal to take them out on delivery, not be able to read them, bring them back and condemn?

I've had my fill of tearing/scratching my way into them to reveal a house number. Got over 400 today. But every day for the past 6 months I'm delivering virgin shite. Other companies do suffer from the same issue but virgin is the worst as every single address cannot be seen once bundled. Fine to put up in frame as easy to shake into place.

So can I condemn them?
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

Re: Virgin media window envelopes

Post by NewPostieUK »

It really is infuriating. Problems like this happen over and over again, and management never do anything about it.

If you can't read the address, you can't deliver it, so stick a kill off sticker on!
Darren Bent
Posts: 2150
Joined: 05 Oct 2007, 15:38
Gender: Male
Location: Pride Park, Derby, DE24 8XL

Re: Virgin media window envelopes

Post by Darren Bent »

and they also keep making up address to hope there is a missing house to be found. ie if Smith Road go from 2-56 and there always mail for 58, 60 despite there is no house for this.
yorkie13
Posts: 6
Joined: 07 Nov 2007, 21:57

Re: Virgin media window envelopes

Post by yorkie13 »

I give them a shake and if the address doesn't appear I put a question mark on the window and kill them off - Incomplete Address.Can't be arsed tearing the windows open.
Did about 50 last week.
dvbuk55
EX ROYAL MAIL
Posts: 16650
Joined: 02 Jun 2007, 19:17
Gender: Male

Re: Virgin media window envelopes

Post by dvbuk55 »

Darren Bent wrote:and they also keep making up address to hope there is a missing house to be found. ie if Smith Road go from 2-56 and there always mail for 58, 60 despite there is no house for this.
They're not the only ones guilty of that. I used to deliver to a lane where the even numbers started at 10 and the odd side went 1 - 23 then there was a gap and new builds went up but started at 45 - lo and behold the council would insist on sending letters to "The Occupier" at all the missing numbers. I must have signed off dozens and dozens over the years but nobody seemed to take a blind bit of notice - you'd have thought that if no one was paying council tax at those addresses there was something wrong.
templepilot
Posts: 22
Joined: 11 Jul 2011, 17:37
Gender: Male

Re: Virgin media window envelopes

Post by templepilot »

it's pain to do it but I write the number on it before throwing it in the frame so I know what number it is if it becomes unreadable out on delivery.
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Virgin media window envelopes

Post by DGP1 »

templepilot wrote:it's pain to do it but I write the number on it before throwing it in the frame so I know what number it is if it becomes unreadable out on delivery.
Afraid that I do this too, unless there is no address at all I would be wary about endorsing them.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72725
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Virgin media window envelopes

Post by TrueBlueTerrier »

DGP1 wrote:
templepilot wrote:it's pain to do it but I write the number on it before throwing it in the frame so I know what number it is if it becomes unreadable out on delivery.
Afraid that I do this too, unless there is no address at all I would be wary about endorsing them.
I do as well :oops: :oops: :oops: :oops:
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krussel
Posts: 5300
Joined: 26 Jan 2009, 18:03
Gender: Male
Location: Out on the streets.

Re: Virgin media window envelopes

Post by krussel »

These drove me mad today. :roll:
Rows of houses all bearing down on me........I can feel their blue hands touching me.......All these things in all positions.........All these things will one day take control..........
marie
Posts: 64
Joined: 09 Dec 2007, 17:36
Gender: Female
Location: Scotland

Re: Virgin media window envelopes

Post by marie »

my biggest gripe with them is - the data base they are using must be years out of date - still get shed loads of mail for estates that were demolished years ago!
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Virgin media window envelopes

Post by DGP1 »

marie wrote:my biggest gripe with them is - the data base they are using must be years out of date - still get shed loads of mail for estates that were demolished years ago!
That's because it costs more to update the database than it does to deal with the returns :neutral:
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
krussel
Posts: 5300
Joined: 26 Jan 2009, 18:03
Gender: Male
Location: Out on the streets.

Re: Virgin media window envelopes

Post by krussel »

DGP1 wrote:
marie wrote:my biggest gripe with them is - the data base they are using must be years out of date - still get shed loads of mail for estates that were demolished years ago!
That's because it costs more to update the database than it does to deal with the returns :neutral:

Surely a PAF subscription cant cost a much as the wasted postage. :hmmmm
Rows of houses all bearing down on me........I can feel their blue hands touching me.......All these things in all positions.........All these things will one day take control..........
BELIAL
Posts: 6758
Joined: 15 Jun 2007, 17:33
Gender: Female
Location: Nowhere

Re: Virgin media window envelopes

Post by BELIAL »

Surely logic dictates that the principles of WCM and the pursuit of BSI 100 would require delivery offices to reject all mail presented in an unreadable state, be it back to front upside down ,slipped windows ,smeared print ,over stickered ,or too small font ,or indistinct font. All impact on efficiency , perhaps they should just be bagged up without wasting precious time on endorsement and returned to the guilty MC along with an invoice for processing ,say £1 per item :angel
Bye
DirtyHarry
Posts: 5051
Joined: 13 May 2007, 23:16
Gender: Male
Location: London

Re: Virgin media window envelopes

Post by DirtyHarry »

NewPostieUK wrote:It really is infuriating. Problems like this happen over and over again, and management never do anything about it.

If you can't read the address, you can't deliver it, so stick a kill off sticker on!
That's what I do. Cannot be arsed anymore to correct the mistakes made by Virmin, if I cannot read the address for whatever reason, it gets killed off.
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Virgin media window envelopes

Post by DGP1 »

BELIAL wrote:Surely logic dictates that the principles of WCM and the pursuit of BSI 100 would require delivery offices to reject all mail presented in an unreadable state, be it back to front upside down ,slipped windows ,smeared print ,over stickered ,or too small font ,or indistinct font. All impact on efficiency , perhaps they should just be bagged up without wasting precious time on endorsement and returned to the guilty MC along with an invoice for processing ,say £1 per item :angel
:chuckle :chuckle :chuckle
I'm preparing myself for the zombie invasion, rule number 1 - Cardio