some information needed

[gerardy]

Could someone please let me know were the following bit of information can be found.

3.1 PRIOR TO COMMENCEMENT

a) Where an employee feels that on completion of preparation he/she may experience difficulty in completing his/her delivery within the authorised time allotted, he/she should approach his/her manager as soon as possible before setting out on delivery. It will be for the manager to discuss any problem and advise the employee what particular action should be taken.

b) When an individual has requested assistance on delivery, but the manager feels that assistance is not required, this decision along with the advice given to the employee will be recorded and associated with the daily traffic volume records. The employee can have access to this record and may ask to see it prior to commencement of his/her delivery. In addition to recording the employee’s request, the employee will be instructed to ring his/her local manager prior to a specified time or as soon as possible if full completion of delivery workload within the time allotted proves not to be possible.

Thanks in advance

[gerardy]

It is ok I found it in the over running deliveries

[Glenno]

CONDUCT CODE!!!!!

[ihatedogs]

/

[BarnsleyLackey]

So, if you tell your manager that you can't complete, and help is not forthcoming, are you in your rights to cut off and bring back?

[clashcityrocker]

So, if you tell your manager that you can't complete, and help is not forthcoming, are you in your rights to cut off and bring back?

You need to have it noted and witnessed that no help is forthcoming.
And you need to have an answer to the question: What do I do with any remaining mail at the end of my contracted hours?

[BarnsleyLackey]

So, if you tell your manager that you can't complete, and help is not forthcoming, are you in your rights to cut off and bring back?

You need to have it noted and witnessed that no help is forthcoming.
And you need to have an answer to the question: What do I do with any remaining mail at the end of my contracted hours?

Very clinical mate, I get you. But at the end of the day, can you be forced past your time, after stipulating that you want to sign out on time?
A lot of people fall into the trap of taking mail out and giving it a shot, then finding or knowing that they are as well delivering it past their finish time because it's less hassle than it is to ring a manager while on duty to get it sorted.
The union do make it sound like all you have to do is tell your manager that you need X amount covering, and it's as easy as that. But it doesn't work out that way.

[Glenno]

So, if you tell your manager that you can't complete, and help is not forthcoming, are you in your rights to cut off and bring back?

This is the correct procedure, either agree to complete, with O/T or cut off, best done before you go out on delivery / if you DONT want to do it , then DON't let Management sort it, end of!!,.... people have got to learn to grow a pair, with the assistance of Area Rep..

[meercat]

Very clinical mate, I get you. But at the end of the day, can you be forced past your time, after stipulating that you want to sign out on time?

Ofourse not that would be illegal - against employment law. Simply refuse, if they do ANYTHING about it put in a bullying and harassment form and thet will be in deep trouble.

Follow their guidlines and do whatever the heck it is they want to do but when your time is up you sign out and go home end of. If you don't want to be out with more mail than you can deliver tell them you will take what you have time to do - then you must deliver it as that as you said you would. If they are stupid and say 'bring back what you can't manage' do that but leave the walk with plenty of time to get back and find a manager to tell them you brought mail back. If there is too much to bring back bring back a pouchful and tell them the rest in in bag drop X.

Don't let these buggers stress you out, THEY are paid the big bucks to organise everything not us.