Trouble Already!

[drb]

REP


DOM

Mail Flow & revision Process

Dear DOM,

Having perused and observed your “mail flow and 6 step process”, may I point out that I am deeply disappointed on how the business not only makes mistakes in the past but continues to make the same ones?
Here are my current findings:

• The frames designed and designated are only to the figure of 53. Mr Lead Planner pointed out that”...this is an average of walks due to your absorption level”.

May I point out the following from the “Business Transformation joint agreement?

Work measurement Standards
“Planning for operational change in delivery units will be done using national planning and measurement systems, and revision tools to ensure that workload is assessed and applied accurately, is fair and manageable” .

On questioning Mr Lead Planner on the amount of frames presented, he held “his finger to the wind” in regards to the average of walks required. We do not find this method of workload measurement acceptable.

On questioning Mr DSM on his suggestion of “no run-arounds”, may I also quote the Business transformation agreement?

“Royal Mail & the CWU accept that the mail market is changing affecting the nature of the mail mix/traffic streams”

To discount our local knowledge, (and also national knowledge), we regard as quite dismissive. However if you require the need to drive through change based on budget, please do so BUT without any CWU involvement.

Please also regard your revision without the major stakeholder, (CWU). Please also regard the P.I.R. process as exhausted or perhaps not invented.

I enclose the current offices not working, (and I suspect the same “hold my finger to the wind” measurements), in which revisions are not working was performed:




1. BARNSLEY DO
2. STRATFORD UPON AVON DO
3. DUNDEE EAST DO
4. BARROW-IN-FURNESS DO LA13-LA17
5. LIVINGSTON DO
6. LEEDS LS1/LS2 DO
7. TROON DO
8. BEITH DO
9. DALRY DO
10. KILWINNING DO
11. NORTH WEST DO M27/M28/M38
12. CREWE DO
13. GARSTANG DO PR3
14. SHEEPSCAR DO LS6/LS7
15. DENTON DO M34
16. ADDLESTONE DO KT15
17. BRAMLEY DO LS13
18. RAYLEIGH DO SS
19. WARWICK DO
20. DEWSBURY DO
21. BELFAST DO Tomb St BT7
22. PETERLEE DO
23. SUNDERLAND DO
24. GATESHEAD DO
25. DINNINGTON DO Sheffield
26. CARLISLE DO CA1
27. MORECAMBE DO
28. HERNE BAY DO CT6
29. CALDERWAY DO WF13/14
30. FAVERSHAM DO
31. MAIDSTONE DO ME14/15/16
32. NEWCASTLE UPON TYNE(WEST) DO
33. STROUD DO GL6
34. DARWEN DO BB3
35. LEIGH DO
36. RUNCORN DO
37. ST HELENS DO
38. HYTHE DO CT21
39. WIGAN DO
40. MILTON KEYNES MK1-16
41. BOGNOR REGIS LDO PO21
42. EDGWARE DO (HA)
43. PINNER DO (HA) Part Revision- Failed
44. SALISBURY DO
45. ANDOVER DO
46. EASTLEIGH DO
47. ASHTON-UNDER-LYNE DO
48. CHESTERFIELD DO S40 1AA
49. BLACKPOOL DO
50. ROCHDALE DO OL16
51. ABERDEEN ALTENS
52. HOYLAKE DO CH47
53. NEWTONABBEY DO BT36
54. POLEGATE BN26
55. EASTBOURNE BN21
56. CHRISTCHURCH DO BH23
57. CAMBRIDGE DOCB4
58. BOOTLE DO l21-23
59. ROTHERHAM DO
60. NEWHAVEN DO BN9
61. WESTHAM DO BN23
62. SANDWICH CT13
63. PRESTON SOUTH DO
64. TWICKENHAM DO TW1 & TW2
65. GRIMSBY DO
66. HALFWAY DO
67. BOURNEMOUTH DO BH1-3 & BH5-8
68. OLNEY DO MK46
69. LANCASTER DO LA1
70. WAKEFIELD DO
71. ILKESTON DO
72. DUDLEY DO DY1/DY2/DY3
73 .DELL DO EDINBURGH
74. BEXHILL DO
75. REDCAR DO TS10




The above offices where audited totally independently via the office CWU representatives. May I suggest we take the opportunity to change the status quo?

Please regard this letter as stage one of the I.R framework?

Please also note that the comments regularly raised to me of “You are released indefinitely” I regard as slightly derogatory and dismissive of the business’s major stakeholder, (CWU).

More importantly nothing has been mentioned of a collections best practice revision? To promote “robust” and “inventive” duty structure, I would suggest this be placed on the P.I.R process or perhaps now?

I look forward to a stage one meeting with the relevant parties within 7 days?





Kind regards


REP

[bag69]

Go for it son.

[ldsposti]

How come my office is NOT on the list oh i know our dom has fiddled the figures again

[hans solo]

dont suppose we will see any of those offices in the courier then
and knowing the way west scot mgmt operate ayrshire failures dont surprise

[steven100]

I take this is just a selected few