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People System Portal (PSP)
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TrueBlueTerrier
- FORUM ADMINISTRATOR
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People System Portal (PSP)
Letter to Branches
No. 674/11
Ref: 140
Date: 2nd August 2011
To: All Branches with POSTAL Members
Dear Colleague,
People System Portal (PSP)
Branches should be aware of a new HR system called PSP which is being rolled out across the UK on a phased basis.
PSP is a new system which will replace Royal Mail Group’s payroll and HR systems.
Built on globally recognised SAP technology (Systems Applications and Products), PSP will integrate the 17 existing HR systems into one portal providing a more efficient payroll and HR system for managers and employees.
We have been informed that without this investment Royal Mail Group would have been operating one of the largest weekly payrolls in the world from an aging system which would have become increasingly unsupported.
As a consequence of this change to the payroll system, when an employee’s pay record transfers from the current system Infinium onto SAP, a new pay number will be generated. This will be visible on employee’s payslips. As part of this roll out and change to pay slips and pay numbers we are in discussions with Royal Mail on a number of outstanding issues which will include providing each employee with a clear explanation of the new pay slip to avoid any confusion, we hope to conclude this on the 25th of this month when we are due to meet.
In addition, detailed communications will be sent out to all affected employees just before their Region / Business Unit goes live.
The first deployment of PSP went ‘live’ on 29th May 2011 in:
HR Services (including payroll)
Corporate Functions
Commercial
Letters Central Operations Support
Northern Ireland
Legal advice has been sought to ensure that the People System Portal is compliant with all Data Protection Act legislative requirements and has been certified as such.
Managers will be able to access PSP from their PCs. This will enable them to view data about their employees instead of having to submit a request to the HR service centre which is the case now. This is intended to improve the ability of line managers to quickly resolve staff queries. Only data that is required for managers to undertake their duties will be made available. There are strict controls in place which determine what data can be viewed. Equally, strict governance will be in place to avoid input errors into the ‘live’ system.
Employee details will only be viewed by people who need the information to do their job. Line managers will be able to access information about their employee’s sickness and leave records, but they will not have access to personal information such as bank details. In order to provide more security regarding a change to bank details within PSP, a letter will automatically be sent to an employee’s home address to confirm the change has been made. This letter will be personalised but will not contain the employee’s bank details.
Only relevant business information will be available to Line Managers (pay details, some personal details, absence and live conduct history, etc). Elements which are not directly relevant to an employee’s working role will be hidden from Line Managers. These include Bank Account details, expired conduct details, certain deductions from NET pay (e.g. CWU-Membership) and religious denomination monitoring details (Northern Ireland only).
The system has also been built to accommodate Bookroom type roles and where appropriate access will be given to people who need to perform such tasks (LAs, A-level task duties, DOM supports etc). This will be agreed with the leadership teams in each region. These individuals will only be able to access the part of system required to do these transactions, they will not have access to anybody’s personal data.
Employees will have access to information about themselves on request to their line manager.
The main change as a consequence of PSP is the allocation of leave in hours instead of days and we have been attempting to reach a satisfactory position on this sensitive subject that is fair to all employees and in line with existing national agreements.
Discussions between Royal Mail and the CWU and exchanges of correspondence and emails are continuing and we hope to finalise an agreed joint statement on the 25th August 2011. A document has been shared with Royal Mail and apart from a few outstanding issues it appears we are very close to an agreement. The document covers off annual, maternity, paternity and adoptive leave, Bank and Public Holidays, sick leave, special leave and the Network PDA which is subject to separate and ongoing dialogue.
A further LTB will be issued following the meeting on the 25th August. This LTB has been issued to provide Branches with an update on where we have got to with this subject.
Any enquiries regarding general content of this LTB should be addressed to Bob Gibson’s Office, quoting reference 140, Email address: hnutley@cwu.org
Any specific enquiries regarding network should be addressed to Terry Pullinger’s Office, quoting reference 206, Email address: dwyatt@cwu.org
Yours sincerely
Bob Gibson Dave Ward Terry Pullinger
Assistant Secretary DGSP Assistant Secretary
Ray Ellis Phil Browne Andy Furey
Assistant Secretary A/Assistant Secretary Assistant Secretary
No. 674/11
Ref: 140
Date: 2nd August 2011
To: All Branches with POSTAL Members
Dear Colleague,
People System Portal (PSP)
Branches should be aware of a new HR system called PSP which is being rolled out across the UK on a phased basis.
PSP is a new system which will replace Royal Mail Group’s payroll and HR systems.
Built on globally recognised SAP technology (Systems Applications and Products), PSP will integrate the 17 existing HR systems into one portal providing a more efficient payroll and HR system for managers and employees.
We have been informed that without this investment Royal Mail Group would have been operating one of the largest weekly payrolls in the world from an aging system which would have become increasingly unsupported.
As a consequence of this change to the payroll system, when an employee’s pay record transfers from the current system Infinium onto SAP, a new pay number will be generated. This will be visible on employee’s payslips. As part of this roll out and change to pay slips and pay numbers we are in discussions with Royal Mail on a number of outstanding issues which will include providing each employee with a clear explanation of the new pay slip to avoid any confusion, we hope to conclude this on the 25th of this month when we are due to meet.
In addition, detailed communications will be sent out to all affected employees just before their Region / Business Unit goes live.
The first deployment of PSP went ‘live’ on 29th May 2011 in:
HR Services (including payroll)
Corporate Functions
Commercial
Letters Central Operations Support
Northern Ireland
Legal advice has been sought to ensure that the People System Portal is compliant with all Data Protection Act legislative requirements and has been certified as such.
Managers will be able to access PSP from their PCs. This will enable them to view data about their employees instead of having to submit a request to the HR service centre which is the case now. This is intended to improve the ability of line managers to quickly resolve staff queries. Only data that is required for managers to undertake their duties will be made available. There are strict controls in place which determine what data can be viewed. Equally, strict governance will be in place to avoid input errors into the ‘live’ system.
Employee details will only be viewed by people who need the information to do their job. Line managers will be able to access information about their employee’s sickness and leave records, but they will not have access to personal information such as bank details. In order to provide more security regarding a change to bank details within PSP, a letter will automatically be sent to an employee’s home address to confirm the change has been made. This letter will be personalised but will not contain the employee’s bank details.
Only relevant business information will be available to Line Managers (pay details, some personal details, absence and live conduct history, etc). Elements which are not directly relevant to an employee’s working role will be hidden from Line Managers. These include Bank Account details, expired conduct details, certain deductions from NET pay (e.g. CWU-Membership) and religious denomination monitoring details (Northern Ireland only).
The system has also been built to accommodate Bookroom type roles and where appropriate access will be given to people who need to perform such tasks (LAs, A-level task duties, DOM supports etc). This will be agreed with the leadership teams in each region. These individuals will only be able to access the part of system required to do these transactions, they will not have access to anybody’s personal data.
Employees will have access to information about themselves on request to their line manager.
The main change as a consequence of PSP is the allocation of leave in hours instead of days and we have been attempting to reach a satisfactory position on this sensitive subject that is fair to all employees and in line with existing national agreements.
Discussions between Royal Mail and the CWU and exchanges of correspondence and emails are continuing and we hope to finalise an agreed joint statement on the 25th August 2011. A document has been shared with Royal Mail and apart from a few outstanding issues it appears we are very close to an agreement. The document covers off annual, maternity, paternity and adoptive leave, Bank and Public Holidays, sick leave, special leave and the Network PDA which is subject to separate and ongoing dialogue.
A further LTB will be issued following the meeting on the 25th August. This LTB has been issued to provide Branches with an update on where we have got to with this subject.
Any enquiries regarding general content of this LTB should be addressed to Bob Gibson’s Office, quoting reference 140, Email address: hnutley@cwu.org
Any specific enquiries regarding network should be addressed to Terry Pullinger’s Office, quoting reference 206, Email address: dwyatt@cwu.org
Yours sincerely
Bob Gibson Dave Ward Terry Pullinger
Assistant Secretary DGSP Assistant Secretary
Ray Ellis Phil Browne Andy Furey
Assistant Secretary A/Assistant Secretary Assistant Secretary
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Cut Off King
- Posts: 1078
- Joined: 23 Jun 2009, 21:18
- Gender: Female
Re: People System Portal (PSP)
So I take it that everything is now done & dusted as it's now SEPT 5th.Discussions between Royal Mail and the CWU and exchanges of correspondence and emails are continuing and we hope to finalise an agreed joint statement on the 25th August 2011.
( Managers with direct access to peoples personal records....Mmmm
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fishtank
- Posts: 19732
- Joined: 28 Sep 2007, 17:22
- Gender: Male
Re: People System Portal (PSP)
dingo wrote:Discussions have been on -going in terms of trying to get a joint statement. In essence someone who now requests a leave day which only has 6 hours attendance will not have to give up a whole days leave but just 6 hours. Additionally if someone requests a days leave for an attendance which has 9 hours than they will have to have 9 hours deducted.
The joint statement is close to being agreed. However what level of consultation is given is up for debate as the systems already in place in some regions and cannot be reversed. The Last LTB which came out was 674/11 dated 2nd August.
good times, bad times you know I've had my share
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32779
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: People System Portal (PSP)
One of the ads lol...
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I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72713
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: People System Portal (PSP)
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
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General Mannerheim
- EX ROYAL MAIL
- Posts: 2299
- Joined: 14 Dec 2007, 13:10
- Gender: Male
- Location: Stalag 17
Re: People System Portal (PSP)
Sap as in bunch of.... 
Royal Mail managers.....about as popular as a t.urd in a swimming pool!
The DDA/Equality Act demands action,NOT words......adjustments NOT Occupational Health referrals.Case No:2505901/09
Royal Mail is an Equal Opportunities Employer..It discriminates against everybody.
The DDA/Equality Act demands action,NOT words......adjustments NOT Occupational Health referrals.Case No:2505901/09
Royal Mail is an Equal Opportunities Employer..It discriminates against everybody.
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DGP1
- Posts: 15551
- Joined: 07 Jun 2007, 20:39
- Gender: Male
- Location: Terminus
Re: People System Portal (PSP)
We were supposed to use the PSP over here but we have been given no information as to how to access our information (we're supposed to use it for booking leave from 31 May 2011).
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32779
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: People System Portal (PSP)
Would/could this be part of that new employee website thingy,can't rem the link.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72713
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: People System Portal (PSP)
Knowing the quality we all expect of RM managers they probably saw the instruction and are complying with it in their own unique wayDGP1 wrote:We were supposed to use the PSP over here but we have been given no information as to how to access our information (we're supposed to use it for booking leave from 31 May 2011).

All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
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DGP1
- Posts: 15551
- Joined: 07 Jun 2007, 20:39
- Gender: Male
- Location: Terminus
Re: People System Portal (PSP)
Yes, access to our records etc. but it doesn't work...............f****** RM, couldn't organise a piss up in a German beerfest.POSTMAN wrote:Would/could this be part of that new employee website thingy,can't rem the link.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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clashcityrocker
- Posts: 16675
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- Location: strummerville
Re: People System Portal (PSP)
http://library.thinkquest.org/C0115926/ ... etics2.htm" onclick="window.open(this.href);return false;
Explains a lot.
Explains a lot.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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Glenno
- Posts: 1491
- Joined: 05 Jun 2007, 13:12
Re: People System Portal (PSP)
Any further info on this DGP1DGP1 wrote:We were supposed to use the PSP over here but we have been given no information as to how to access our information (we're supposed to use it for booking leave from 31 May 2011).
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DGP1
- Posts: 15551
- Joined: 07 Jun 2007, 20:39
- Gender: Male
- Location: Terminus
Re: People System Portal (PSP)
Not one word in my office, back to paper for booking leave and I suppose they don't want us to get access to our records, TBH it's nothing more than I expect from RM these days.Glenno wrote:Any further info on this DGP1DGP1 wrote:We were supposed to use the PSP over here but we have been given no information as to how to access our information (we're supposed to use it for booking leave from 31 May 2011).![]()
if you have someone that does A+ stuff in u r D/O that can post on here, it would be good to hear as we have ALL gone live now and problems seem to be arising
![]()
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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Glenno
- Posts: 1491
- Joined: 05 Jun 2007, 13:12
Re: People System Portal (PSP)
cheers for that DGP1

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NumptyBumpty
- Posts: 132
- Joined: 20 Nov 2008, 16:41
- Gender: Female
Re: People System Portal (PSP)
We're not all on it yet, only about 20% so far (another 20 odd thousand went on it this week). What problems are you having?Glenno wrote:Any further info on this DGP1![]()
if you have someone that does A+ stuff in u r D/O that can post on here, it would be good to hear as we have ALL gone live now and problems seem to be arising
![]()