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Surcharges

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
dan1986ccfc
Posts: 63
Joined: 07 Dec 2009, 16:58
Gender: Male

Surcharges

Post by dan1986ccfc »

WE take out the charged item with us.

Collect the money in exchange for the item if they're in and if not grey slip goes through.

Were the only office I know of that does this... Anyone else have to collect money on delivery?
simply_the_best
Posts: 594
Joined: 24 Sep 2007, 10:29

Re: Surcharges

Post by simply_the_best »

Not my office, even businesses get the grey card although i don't think thats right.
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POSTMAN
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Re: Surcharges

Post by POSTMAN »

WTF! That's a no no Dan.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: Surcharges

Post by arnold cheshire »

what if the customer doesnt have the correct change or you dont refuse to handle cash :nana
Royal_Fail
Posts: 398
Joined: 22 Jan 2011, 19:03
Gender: Male

Re: Surcharges

Post by Royal_Fail »

Chip and pin app coming to a PDA near you soon! :dance
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Surcharges

Post by fishtank »

This is a wind up surely?
good times, bad times you know I've had my share
dan1986ccfc
Posts: 63
Joined: 07 Dec 2009, 16:58
Gender: Male

Re: Surcharges

Post by dan1986ccfc »

Nope not a wind up.
Its been in force ever since I started and everyone has to do it. 'It takes pressure off of the PHG's'.

I don't carry change so if they dont havethe correct money they just get the grey slip
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

Re: Surcharges

Post by not me »

dan1986ccfc wrote:Nope not a wind up.
Its been in force ever since I started and everyone has to do it. 'It takes pressure off of the PHG's'.

I don't carry change so if they dont havethe correct money they just get the grey slip


Delivery staff do not handle nor carry cash on the street
they do not demand monies from customers on the street
I have access to both charge labels and cards. I also do deliveries
do you see where the scope for a scam is?
or the fact people assume its okay to pay £X because the postie asks for it?

pressure off the PHGs?
what a load of nonsense
ElvisGaddafi
Posts: 249
Joined: 05 May 2011, 22:17
Gender: Male
Location: Scotland

Re: Surcharges

Post by ElvisGaddafi »

No way you should be carrying cash. Why do you think bus drivers sit behind a perspex screen?
The sky is white as clay, with no sun.
Work has to be done.
Postmen like doctors go from house to house.
Postie_Rob
Posts: 10
Joined: 16 Jul 2010, 20:34
Gender: Male

Re: Surcharges

Post by Postie_Rob »

I've been a postie for almost 23 years in West Wales and have always taken surcharge items out.
Only in the last few years have we stopped taking out customs charge items.
I hate knocking on doors asking for money especially when its a birthday card or even worse a bereavement card.
Himaggen
Posts: 993
Joined: 09 Oct 2007, 23:40

Re: Surcharges

Post by Himaggen »

Simple question:

Can you identify any potential hazard with this practice other than those identified for the carrying Special Delivery Items potentially worth £2500.00 each?
fishtank
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Re: Surcharges

Post by fishtank »

Himaggen wrote:Simple question:

Can you identify any potential hazard with this practice other than those identified for the carrying Special Delivery Items potentially worth £2500.00 each?
Yes.
For your average junkie no-mark knowing a postman is carrying cash is completely different to knowing a postman may or may not be carrying a Special Delivery which may or may not be of financial value.
good times, bad times you know I've had my share
Turpin
Posts: 208
Joined: 05 Aug 2007, 18:33

Re: Surcharges

Post by Turpin »

fact its not the practice you should contact your local revenue office I'm sure they will give ur dom an understanding listening to .....Not
Himaggen
Posts: 993
Joined: 09 Oct 2007, 23:40

Re: Surcharges

Post by Himaggen »

fishtank wrote:
Himaggen wrote:Simple question:

Can you identify any potential hazard with this practice other than those identified for the carrying Special Delivery Items potentially worth £2500.00 each?
Yes.
For your average junkie no-mark knowing a postman is carrying cash is completely different to knowing a postman may or may not be carrying a Special Delivery which may or may not be of financial value.
More than that fishtank, the intended recipient is almost always eager to receive a Special Delivery, when its a request for monies due to someone else's mistake, that recipient can frequently become a potential hazard.

Under Health and Safety alone this practice cannot be allowed.
CharlesSpooner
Posts: 383
Joined: 20 Jul 2011, 15:22
Gender: Male

Re: Surcharges

Post by CharlesSpooner »

If I ever worked in an office where this was considered the norm I'd refuse to do it. And then see how far the DIM wants to take me up the conduct code :chuckle