ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
In callers office
-
human1
- Posts: 223
- Joined: 04 Aug 2010, 19:31
- Gender: Male
In callers office
Is your duty is in "Callers Office" ? How long do you take to server a customer? ( Customer give you red card ... you find the item and customer go out of the office). Average time ??
-
TeeferTiger
- EX ROYAL MAIL
- Posts: 2783
- Joined: 22 Dec 2008, 13:56
- Gender: Female
- Location: Welsh Wales
Re: In callers office
Depends whether the item is where it should be... Shouldn't normally take more than a minute.oxon786 wrote:Is your duty is in "Callers Office" ? How long do you take to server a customer? ( Customer give you red card ... you find the item and customer go out of the office). Average time ??
Does this rag smell of chloroform to you?
-
human1
- Posts: 223
- Joined: 04 Aug 2010, 19:31
- Gender: Male
Re: In callers office
We get around 200+ customers a day and if item is on correct location ..... with in a minute customer is out.. takes bit longer for customs charges.
-
TeeferTiger
- EX ROYAL MAIL
- Posts: 2783
- Joined: 22 Dec 2008, 13:56
- Gender: Female
- Location: Welsh Wales
Re: In callers office
OK... but you don't get many customs charges, and we usually had quite a few pay on t'interweb rather than come in because they couldn't pay by card. So, on average, it should only take about a minute per customer seeing as your office should be organised, and you shouldn't have too many idiots coming in to collect stuff asking stupid questions.oxon786 wrote:We get around 200+ customers a day and if item is on correct location ..... with in a minute customer is out.. takes bit longer for customs charges.
Does this rag smell of chloroform to you?
-
General Mannerheim
- EX ROYAL MAIL
- Posts: 2299
- Joined: 14 Dec 2007, 13:10
- Gender: Male
- Location: Stalag 17
Re: In callers office
Depends on how fit the woman is.
If it's a scruffy smell twat about 0000000000.5 secs.
If it's a scruffy smell twat about 0000000000.5 secs.
Royal Mail managers.....about as popular as a t.urd in a swimming pool!
The DDA/Equality Act demands action,NOT words......adjustments NOT Occupational Health referrals.Case No:2505901/09
Royal Mail is an Equal Opportunities Employer..It discriminates against everybody.
The DDA/Equality Act demands action,NOT words......adjustments NOT Occupational Health referrals.Case No:2505901/09
Royal Mail is an Equal Opportunities Employer..It discriminates against everybody.
-
not me
- Posts: 2735
- Joined: 10 Aug 2007, 15:07
- Gender: Female
- Location: Uranus
Re: In callers office
depends how well the P739 is written
if its actually back!
if some 'tard has put it on the worng shelf etc
ut a standard on the right shelf item is a minute or less
if its actually back!
if some 'tard has put it on the worng shelf etc
ut a standard on the right shelf item is a minute or less
-
calpsy
- EX ROYAL MAIL
- Posts: 491
- Joined: 18 Jan 2009, 18:29
- Gender: Male
Re: In callers office
We have an automatic window that opens / slides up and when a fit bird with low top comes in the window ONLY ever manages to get half way up .
Its a pain as the fit bird with low cut top has to bend down / forward to sign for parcel .

Its a pain as the fit bird with low cut top has to bend down / forward to sign for parcel .
-
krussel
- Posts: 5300
- Joined: 26 Jan 2009, 18:03
- Gender: Male
- Location: Out on the streets.
Re: In callers office
calpsy wrote:We have an automatic window that opens / slides up and when a fit bird with low top comes in the window ONLY ever manages to get half way up .
Its a pain as the fit bird with low cut top has to bend down / forward to sign for parcel .
Thats it i want one in my office
Rows of houses all bearing down on me........I can feel their blue hands touching me.......All these things in all positions.........All these things will one day take control..........
-
scum_opg
- Posts: 86
- Joined: 28 May 2010, 20:42
- Gender: Male
Re: In callers office
callers office... if you end up in there you normally end up on strong anti depressants or in the loony bin... (well sooner than working elsewhere in RM)
biggest problem with P739s getting handed over in the callers office was that either (as has been mentioned) the handwriting is normally illegible or the item hasnt been put in the right area, or the P739 doesnt say if the item is a packet, parcel, special, tracked etc... or far more commonly... the person with the P739 has come in to collect the item , before its been brought back to the office... i mean is it so hard to understand the section that says "please leave __ hours before collecting"
and not once did i ever serve a decent looking woman with a low cut top ... always old women wanting stamps
, various guys, or fat dirty (ugly) slappers (and not the good kind
) in track suits with things like "juicy" stretched across their huge ar*e...
biggest problem with P739s getting handed over in the callers office was that either (as has been mentioned) the handwriting is normally illegible or the item hasnt been put in the right area, or the P739 doesnt say if the item is a packet, parcel, special, tracked etc... or far more commonly... the person with the P739 has come in to collect the item , before its been brought back to the office... i mean is it so hard to understand the section that says "please leave __ hours before collecting"
and not once did i ever serve a decent looking woman with a low cut top ... always old women wanting stamps
-
Syze
- Posts: 161
- Joined: 16 Jun 2010, 03:15
- Gender: Male
Re: In callers office
A minute at most but then there's always the parcels not back, cards not filled in right etc.
-
mazza111
- EX ROYAL MAIL
- Posts: 877
- Joined: 09 Mar 2010, 16:30
- Gender: Female
Re: In callers office
or wee deaf Mrs Smith on the phone who takes an hour to tell u what she wants :)
-
Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: In callers office
200 times less than a minute means under three hours work, so plenty of time for coffee.oxon786 wrote:We get around 200+ customers a day and if item is on correct location ..... with in a minute customer is out.. takes bit longer for customs charges.