RM should really be"
Aggressively" trying to discredit these Shite Competitors. Using advertising on TV etc, when was the last time you saw a RM advert?
The example you give proves the point Lizard: Joe Public will go with them because he doesn't know any better! To add insult to injury TNT will probably just dump the parcel at the nearest RM Depot and let us deliver it for them!
I've started my own campaign of fighting back by directing any competitors, who ask me for directions, the wrong way (Preferably up a farm track into the middle of nowhere)

That's our Business they're nicking! I know we all moan about having a lot of mail but I bet we'd be moaning even louder if we had No Mail.
