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RLB

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Indy
Posts: 977
Joined: 03 May 2010, 07:05
Gender: Male

RLB

Post by Indy »

Had a (foreign) customer this morning so not 100% sure that I got the whole picture BUT it appears that....

he admitted to sending a parcel 'of value' to and address in London without putting the house number on it so it read something like "John Smith High Street London" couldn't work out if he used a postcode not. So, I said "don't worry RM postmen (sorry!) are very professional and they might be abler to work it out from just the name." But he said that it was sent 3 weeks and the eBay customer hadn't received the item. I said " don't worry it'll get RTS'd as incomplete address and you'll get back soon" he said "how they know my address???" Oh dear he hadn't put a return address on it and there was nothing on or in it that would enable anyone to work out who it was for or who sent it.

He asked what would happen to his "expensive" parcel I said it was sent to Belfast and then it all went blank.... :d'oh!

I worked O/T at an M/C last year and at the bottom of an autolevel was a brand new and boxed compact camera worth a good £100+ I looked for any obvious damaged packets but couldn't find any.... called a manager over and gave the item to him*. He said it went to a damaged area to be logged etc.

What happens to RLB stuff that can't traced back.... I've heard that letters are burnt and items of value are sold off.Didn't want to tell the customer as I didn't 100% know. I've Googled it and it all appears to be very hush hush i.e. not easy to get any facts either way :shock:

SO, firstly what happens to the money from sold off items and does RM destroy/burn items of no value i.e. postcards, letters etc?

Secondly whats the official line that I as an RM employee is meant to tell a customer if asked?
Cheers

* told him "NO I am NOT giving you an early Christmas present!" :Very Happy
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: RLB

Post by mazza111 »

I think everything that's sent of value to RLB is logged with as much detail as possible. So if this guy had to contact RM CS then they could check it against the items that are there. In any case as a postie it's them you would direct them to. I believe that they keep these items for quite a long time before being auctioned off. Letters and cards would be the same, just in case there is money in them.What happens to the money? No idea, probably goes to some charity in an ideal world. In RM world it will probably pay for a management piss up :Very Happy j.k