Here are a few I have trawled from other sites.
The Student Room - (bet its nice and warm in there) http://www.thestudentroom.co.uk/showthr ... ?t=1497041" onclick="window.open(this.href);return false;
All the replies though supported usRoyal Mail, stop being wimps and do your job
It seems like they are looking for any excuse to sit back and not do their job.
It's not even cold where I am, and most of the snow has melted, yet items I ordered over a fortnight ago still haven't arrived.
And all this while the price of postage continues to rise. For what, exactly?
2. I have never seen a "Do you know who I am" complaint on the internet - but here is the closest. http://www.theanswerbank.co.uk/Business ... 71427.html" onclick="window.open(this.href);return false;
Again most answers were supportive.Who manages the Royal Mail for complaints?
I send three parcels to the USA to my daughters over there, age 8 and 12, one week before the RM's suggested deadline. They did not arrive on time, i.e by yesterday.
Two disappointed girls and sorry, I do not find the weather conditions from the very start of December much of an excuse, indeed I calssify it as pathetic when one has spent nearly 30 quid on sending the three parcels..
Who is responsible for policing the RM as I am not going through their cr-p of customer service, which, at first sight on-line, has been designed to obsfurcate the process from the very outset. And they only serve to serve themselves.
later ------ and I will take it up with Vaughan Williams who was/is a RM director.....who was at biz school with me
even later -------- And I note Mark Higson, a fellow alumni. is MD of the RM. He has an e-mail accessible to my post grad school and we grads......so I shall raise this subject of (i) completely unacceptable service and (ii) the torturous route to cust complaints, with him directly