Temporary withdrawal of the Special Delivery guarantee

[woofwoof]

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Temporary withdrawal of the Special Delivery™ guarantee
Unfortunately, severe weather conditions are affecting mail services in some parts of the UK with snow and ice making collections, deliveries and movement of mail very difficult or unsafe in some areas. Whilst we are continuing to accept, prioritise and expect to deliver the majority of Special Delivery™ items, the changing weather conditions mean we cannot guarantee the delivery of items the next day in all areas. Therefore, in order to provide customers with clear guidance, we are removing the Special Delivery™ guarantee for items posted from Wednesday 1st December 2010. We will restore the guarantee of delivery as soon as we can assure customers we can honour the service promise in full. We apologise for any inconvenience this may cause our customers.



Reviewing conditions
We are continuing to review local conditions. In weather-affected areas, we will restore normal services as soon as it is safe and possible for us to do so. We're sorry for the unavoidable service disruption as a result of the weather conditions. We will continue to provide the most up-to–date information about services in your local area including Special Delivery™ on these pages.



Information about international services can be found on our international update pages. Visit:

[Pat Ostman]

Will they reduce the amount charged to reflect the reduced service?

[flaminmoses]

damn
im selling something in the next few days and need to post it or courier it.

think im gonnas have to use dhl

[dazzlin72]

The RM were going to suspend the next day guarantee on special delivery items during xmas pressure anyway citing volumes of mail during this time as the reason, so the weather is just a further excuse!

[london sub]

The RM were going to suspend the next day guarantee on special delivery items during xmas pressure anyway citing volumes of mail during this time as the reason, so the weather is just a further excuse!

This is the perfect opportunity for royal mail to get away from failing revisions by blaming it on the weather and nothing else. Yes the weather has a small part to blame but count royal mail lucky that the snow has came at the right time in a way.