We all lapse all the time, no-one really stands up to manager, we were told we had to agree to longs and shorts, or swings and roundabouts, we went for swimgs and roundabouts
Anyway, the packet template has been in our office for ages, manager would take a packet you've thrown out for a driver, make it go through the template, and make you take it out on your walk.....telling us the template doesn't lie etc...
I've used the length part of the template before to chuck stuff out, and last week noticed a few colleagues taking stuff out they shouldn't be, so I showed them the length part of the template...NO-ONE knew about this, suddenly smiling posties up and down the frames taking their overlength packets to the template and chucking them out....
This has gone on for a week, manager has now said the template is a guideline only, and we have to take things that don't pass the template test....how convenient?
So, is the template king? or is it just a guideline, I think I know the answer, I think the template is king, but our manager just says no. Rep just goes with what manager says.