sorry cards

[hubbahubba]

just got in to find a "sorry you were out" card.Where the name/address part is,the posties put"packet behind your bin"!I thought it was meant to go back to the DO,or am i wrong?

[chickenwittle]

what you moaning about he has done you a favour and saved you a trip god some people just love a whinge

[TeeferTiger]

Make a complaint then, get the postie a b*ll*cking for trying to do you a favour, and in future, it'll all be returned to the D.O.

[hubbahubba]

Make a complaint then, get the postie a b*ll*cking for trying to do you a favour, and in future, it'll all be returned to the D.O.

was i compalining?no,so shut it,was just asking a question,ya pair of "chip on the shoulder" numbnuts...........

[TeeferTiger]

P.S. Meant to say that I personally wouldn't leave something behind a bin!

[TeeferTiger]

Make a complaint then, get the postie a b*ll*cking for trying to do you a favour, and in future, it'll all be returned to the D.O.

was i compalining?no,so shut it,was just asking a question,ya pair of "chip on the shoulder" numbnuts...........

I said MAKE a complaint. Where did I say you were complaining?

And what a way with words you have.

[POSTMAN]

Postie shouldn't of done it,also have you seen the weather,what happens if it pissed down?

[TeeferTiger]

Postie shouldn't of done it,also have you seen the weather,what happens if it pissed down?

Yeah, glorious sunshine here?! lol

[taurus88]

I don't leave any parcels any more. I'm perfectly prepared to leave them with a neighbour but, unless they're catalogues, I'm not going to leave something behind a bin and have my arse on the line. My reason isn't because of theft, it's because of weather. The likelihood of a thief happening along a parcel that you've hidden is not very great, whereas the likelihood of it pissing down and ruining Mrs. Higgins complete collection of Agatha Christie's is probably pretty high.

[Straight4ward]

I have to confess I often do this and with my customers' blessings.

If where I am leaving it is not under cover then I always put the item in a very large re-direction bag to protect it from any rain.
Obviously, it's a judgment call and you need to be very aware of where is safe and where isn't. Also I know the bin collection day for the area and would not leave anything near a bin on those days. The other thing I do is to check the next day.

If I have any doubts about the safety of where I intend to leave it, then it gets docketed and returned to the office.

[IloveMYredTROLLEY!]

This issue was recently touched on in a section meeting the other week...

"Door-stepping" is not acceptable, unless the family at a specific address have taken a letter of consent to Customer Services (cage).
"Designated neighbours" are precisely that... The family should have a WRITTEN consent (not verbal undocumented agreement with regular postie) letter given to Customer Services at depot authorising specific neighbours as alternative delivery points for standard (not recorded or specials) items.
"Safe places" again should have written documentation held at the depot, not verbal agreement with regular postie.

I have to admit that on my first walk I regularly operated in a manner contravening some of the points above approaching Xmas last year, "trying to do my customers a favour," as my walk was a mainly "middle-class" area and I thought the odds of thievery were low...

But all it takes is one item to go missing after declaring your actions on the "sorry you were out" form and its us that will be "hanged" (read as at least one displinary stage). After having this pointed out to me casually by a member of our "cage" staff, I promptly stopped taking major liberties with other people's mail.

I honestly think that Royal Mail ought to use a "door to door" slot (1 of 5 currently) to inform the public of Royal Mail's current rules when a knock on the door in unanswered, covering the above and such things as "designating specific alternative addresses for recorded and specials (that's if latter can ever happen as insurance is agaist delivery address and not person out on the street).

[TrueBlueTerrier]

Or they could if they get a lot of parcels research this product



http://www.hippo-box.co.uk/hippo_default.aspx?pg=h1" onclick="window.open(this.href);return false;

[windermeredave]

nope the postie shouldn`t have put it behind the bin, it could have rained..nah he should have put it IN the bin, has long has the bin men are not due.

[Dorset Plodder]

Live and learn Hubb...... we've all been there You doorstep thinking you're doing your customers a favour then one of them phones up and complains, "This could have been something important/delicate/valuable etc", then you swing the other way and 739/Docket everything that wont got through the letterbox (including A4 Do not Bend and catalogues).

Next day customers bend your ear because they had to go and collect their mail, "Are you stupid? Why didn't you just put it behind the bin!" You can't win

During the great "Free Light Bulb Campaign" customers were getting really fed up with coming into town paying for a car park and turning up to collect a "Too large for you letterbox" just to discover it was their free light bulbs

If you've got a regular duty you get to know your customers, he must have know you were a Postie because of your Payslip. He should have returned it by the letter of the law but probably though he was doing you a favour.

[Richie89]

I learned the hard way, not long after I started I left a parcel under one of those garden waste bags, course customer rings the office and says it aint there. They payed the customer compo and gave me a bollocking.

I only leave/hide a parcel if I know the customer and have their permission (unless its dsa, bulbs or catalogues of course )