ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Advice needed.

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
mclovin
Posts: 1106
Joined: 11 Feb 2009, 18:39
Gender: Male

Advice needed.

Post by mclovin »

An old lady on my delivery accused me a few months ago of tampering with her mail.

First of all I was told this by the warden of the resi home, also telling me this woman was mentally unstable. My reply was that if she has a complaint she must ring cust services, meanwhile I informed manager of the accusation. Warden also phoned manager and explained the situation with this ladies mental health.

So she does this and a special instruction is put among my gear saying I have to take all her mail to the manager before bundling up, fine.

She gets absolutely tons of stuff, 15-20 letters per day from those scammers from all around the world.

So the manager checks it for about a month, then tells me to leave the special instruction but not to do it any more, only cover should do it from now on he says.

Now this morning, the warden informs me, the lady is going ape, same accusations, but she cant calm her down. Now she tells me if the lady questions me, come find me she says, or pull the emergency cord, but dont get into an argument with her, she could do anything. Also that she is going to get onto Social Services again about her as she is crazy.

Bit worried about delivering her mail now, if the warden is seriously worried about what she may do, there must be cause for concern.
stokes11eg
EX ROYAL MAIL
Posts: 3077
Joined: 20 Nov 2008, 12:51
Gender: Female

Re: Advice needed.

Post by stokes11eg »

:sad: MM .could you not get the warden to check mail before handing it to the old lady? I has a similar problem many years ago, but it turned out that this lady, who was almost blind, had a son visit her, and it was he, when he knew money was coming from other family members for birthdays etc, who tampered with the mail!
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Advice needed.

Post by IcanthelpthewayIam »

mclovin wrote: She gets absolutely tons of stuff, 15-20 letters per day from those scammers from all around the world.
this could be why theres a problem, the reason she gets soo many is cause she has sent money off to one of them in the past, she is probably doing it on a regular basis and thinks your nicking the winning cheques! a quiet word with the warden explaining she is on a mugs list might help
mclovin
Posts: 1106
Joined: 11 Feb 2009, 18:39
Gender: Male

Re: Advice needed.

Post by mclovin »

The warden knows this, as does the manager. I know she replies to them because she sends them back in the envelope they came in, meaning I get them again in my coded tray. These I put in the missorts.
smelly_cat_lady
Posts: 341
Joined: 22 Nov 2009, 15:08
Gender: Female
Location: On the delivery office floor looking up shorts

Re: Advice needed.

Post by smelly_cat_lady »

Bundle her mail up separately and get the manager to check it everyday without fail (and tell your cover to do it too) then next time it goes wrong give the warden your manger's name and number and let him sort it out. You're paid to deliver mail not manage customers? Top marks for trying to help but I think you need to get your manager to be a bit more 'hands on'. Mind you don't get the blame for anything going wrong here
mclovin
Posts: 1106
Joined: 11 Feb 2009, 18:39
Gender: Male

Re: Advice needed.

Post by mclovin »

Maybe I should refuse to deliver her mail on the grounds she might stick a screwdriver in me neck.
smelly_cat_lady
Posts: 341
Joined: 22 Nov 2009, 15:08
Gender: Female
Location: On the delivery office floor looking up shorts

Re: Advice needed.

Post by smelly_cat_lady »

Make sure you're wearing RM footwear when she does :Very Happy
wiganpostie
Posts: 670
Joined: 09 Mar 2010, 20:16
Gender: Male

Re: Advice needed.

Post by wiganpostie »

You could try rolling a Saga magazine into a cylinder and suffocating the mad old bat with it, as attempted by the android 'Ash' in the 1979 sci-fi horror movie "Alien", which starred Sigourney Weaver.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Advice needed.

Post by Lounge Lizard »

She needs a one way ticket to Zurich :nana :nana Dignitas could sort her out. :nana :nana
creedscat
Posts: 219
Joined: 22 Oct 2009, 15:46
Gender: Male

Re: Advice needed.

Post by creedscat »

Just bang her out.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Advice needed.

Post by fishtank »

Well all i can say is don't any of you dare get old and suffer from mental illness :shock: and if you do.....expect roughly the same treatment. :cuppa
good times, bad times you know I've had my share
smelly_cat_lady
Posts: 341
Joined: 22 Nov 2009, 15:08
Gender: Female
Location: On the delivery office floor looking up shorts

Re: Advice needed.

Post by smelly_cat_lady »

Surely if you get old and suffer from mental illness.......you get a job as a RM manager............don't you? :Very Happy
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Advice needed.

Post by Lounge Lizard »

fishtank wrote:Well all i can say is don't any of you dare get old and suffer from mental illness :shock: and if you do.....expect roughly the same treatment. :cuppa
Precisely. When I get older and suffer worse from mental illness I will need a one way ticket to Zurich Dignitas woll sort me out. :nana :nana :nana :nana
dvbuk55
EX ROYAL MAIL
Posts: 16650
Joined: 02 Jun 2007, 19:17
Gender: Male

Re: Advice needed.

Post by dvbuk55 »

Lounge Lizard wrote:
fishtank wrote:Well all i can say is don't any of you dare get old and suffer from mental illness :shock: and if you do.....expect roughly the same treatment. :cuppa
Precisely. When I get older and suffer worse from mental illness I will need a one way ticket to Zurich Dignitas woll sort me out. :nana :nana :nana :nana
Yeah go on laugh and scoff at .......................forgot what I was going to.............what day is it? :oops:
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Advice needed.

Post by Lounge Lizard »

dvbuk55 wrote:
Lounge Lizard wrote:
fishtank wrote:Well all i can say is don't any of you dare get old and suffer from mental illness :shock: and if you do.....expect roughly the same treatment. :cuppa
Precisely. When I get older and suffer worse from mental illness I will need a one way ticket to Zurich Dignitas woll sort me out. :nana :nana :nana :nana
Yeah go on laugh and scoff at .......................forgot what I was going to.............what day is it? :oops:
No, not lauighing :sad: When I was off work with depression for some considerable time my doctor had me down as suicidal, and though I get by alright day to day now, I'm not much better and basically have been around for plenty long enough. :sad: .